Please check your email to activate your account. Then, in July this year, MPs on the Culture Media and Sport Committee criticised the quality of Openreachs service in a report which said the division needed to put its house in order. BT Openreach Engineer Interview.css-1ew1tvq{font-size:12px;line-height:20px;color:#858c94;}, Tell me something youve improved? Text_Color: '', You can use a 3D printer and 250 resin to acquire Tech Mesh . Q23. Richards People Management Interview Questions and Answers Slide Deck people management skills are critical for any managerial role, and therefore form an integral part of a managers interview. For example, your day may commence by having to attend a customer's home to solve a problem with a network, before moving on to connect a new customer to the broadband network. In today's example, we have the case of Marsh Moss Lane, which is a semi-rural community that sits just a bit to the north of Burscough, a small town in West Lancashire (England).The lane reaches around 11 houses and a small business park of 10+ units. Full Suggested Answer & Detailed Response, Question 5, Potential employers will tend to check out your social media presence prior to interview so its worth bearing these points in mind: Keep your eyes peeled for the second part to this blog of how to prepare on the day of your interview. Im on step two ! You are the tops! BT then takes over the process again at the assessment centre stage. The ONT enables you to get our fibre . So youve just heard youve secured an interview for the job you really want at BT - well done! Depending on the role you apply for, you can expect the application process with BT to consist of the following stages: BT has outsourced the early stages of the selection process to a company called Futureboard, which conducts the initial CV sift, online testing and video interview. BT rejected claims it should have been investing more in vital infrastructure, but said at the time that it was in talks with Ofcom about increased autonomy of the service. The complaint steps literally saved me for my interview earlier, thank you!!:). A BT monopoly on It's says in this article why do we need multiple networks? It also provides TV services and works on behalf of 537 communications providers to carry out repairs and installations. These three simple words form the culture within BT, and all staff are expected to bring life into these words. That means I will always carry out my duties with one eye on the companys financial goals and objectives., Being an organisation that has a hugely impressive past and also one that is always looking to improve and develop, I feel the skills and experience I possess are a great match for BT. I just wanted to thank you so very much. (v.getElementsByTagName('head')[0] || v.documentElement.appendChild(v.createElement('head'))).appendChild(scp); Wow, you give by far the best advice. Q11. Thats the end of your Openreach Engineer job interview. Most candidates will sit a Kenexa numerical reasoning test, which will assess your ability to understand and apply numerical data. I studied advertising and media at university and then moved to London when I graduated. Openreach is a huge division of BT, or British Telecommunications PLC, now known as BT Group. BT use online psychometric tests for all of their graduate programmes. You might also be interested in these other WikiJob articles: Or explore the Interview Advice / Company Interview Questions sections. You should also research the company online, and find out what you can about the team and hiring manager. Q17. Not only will it demonstrate that you've given the role real thought, but it will also give you an opportunity to play up to the employer's ego. Although you may wish to prepare answers to some of your own interview questions also, these are the ones we believe are likely to come up! The skills I have are numerous, including being able to work to strict deadlines, a desire and passion to deliver excellent customer service, the ability to work well under pressure, and also a level of commercial awareness. Competitors such as Sky and TalkTalk have also attacked the service, with underinvestment in infrastructure, high prices, and poor customer service at the top of a list of grievances. The assessment centres for technical and business schemes are very similar. Q18. Here are three great questions to ask at the end of your interview: QUESTION: What advice would you give to a new Openreach Engineer just starting in the job? Do you have questions for the panel? Tell me a time you had to work with a difficult co-worker.Q20. Thank you so much..i have an interview laterit helped a lot to boost my confidence. Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry. What action did you take? Where do you see yourself in five years' time? How to answer the interview question, "Why do you want to work for BT?" This question, sometimes phrased as "Why BT?" or "Why work for BT?", is almost certainly going to come up during your BT interview, so it is essential that you prepare a strong answer for it. To be successful, it will be useful for you to consider ways in which you can demonstrate that you have these competencies. What skills and qualities are needed to be an Openreach Engineer? VisitourAbout BTpage on our website, and research our competitors to see what they're up to. Our team of new Twitter customer service representatives are all ex-engineers who have been trained to use their technical knowledge to deliver customer satisfaction. Soclear your diary and focus on preparation, research and practice. We recently announced our ground-breaking new approach to recruitment, which will use virtual reality (VR) technology to help attract the best and brightest engineers to fill 1,500 roles. Why do you want to work as an openreach engineer? How and what were the lessons learned? Do you have questions for the panel?CONNECT WITH RICHARD MCMUNN ON LINKEDIN.COM:https://www.linkedin.com/in/richard-mcmunn-coach/DOWNLOAD ALL 23 GREAT ANSWERS TO BT OPENREACH ENGINEER INTERVIEW QUESTIONS IN A PDF GUIDE BELOW:https://passmyinterview.com/bt-openreach-engineer-interview/ (How to PASS an Openreach Job Interview!) Here are some great tips from our Recruitment Team to help you get ready. odf, TIP 3 Many candidates will get invited to a BT video interview. Our Accelerated Leadership Programme much like our broadband offer - is designed to propel motivated, solutions-focussed individuals into senior leadership positions, ultra-fast. Secondly, we provide exclusive bonuses with all our products that you wont find anywhere else. Trusted Reviews is supported by its audience. Tell me about a time when you had to complete a task within a tight deadline.Q21. Here's what you'll need to craft Sons of the Forest Tech Armor: Tech Mesh x1. Do you believe youll be joining a workplace that has a welcoming and open environment? Accelerate your preparation and success today! All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. Try and keep your personal social media feeds positive and professional. During your interview, you will want to clearly show that you fully understand the role and match the companys values in order to stand out from other candidates. You clearly support your employees to be the best they can be. Q22. I just wanted to thank you so very much. This online course will instantly be free for you to access for 30-days. scp.src='https://s.vi-serve.com/tagLoader.js'; Important: The above bonuses cannot be purchased anywhere else individually on this site. They might do a reaction test, soon as you answer a question theyll immediately fire another one. Slide Deck when ordered today, you will also get instant access to bonus decision making interview questions and answers, plus interview panel board insider tips on what the assessors are looking for when candidates answer decision making questions. It enables knowledge sharing, best practice and gives each of us access to a wide range of specialist skills. Thats the end of your Openreach Engineer job interview. Uploading your CV helps for an easier process when applying for jobs. Thats the end of your BT interview. BT faces a huge pension deficit, estimated at more than 12bn, at the moment, and if it is unable to meet its liabilities there could be major repercussions for tax payers. Q16. Full Suggested Answer & Detailed Response, Question 12, What is BT doing better than its competitors? I had my interview yesterday, and I did great! We're committed to providing great rewards to the people who drive our success. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Minimal accessories should be worn. What skills are needed to demonstrate good customer service? It is also advisable for you to demonstrate in your answer that you recognise BT is a well-respected company with a long-standing history behind it, with a reputation for great customer service. Q9. Whatever the reasonor no reason at allyou can have a full refund if this training isnt right for you. Why should we hire you to work at BT? The majority of the interview tends to comprise of competency-based questions, such as: If you are applying for a technical role, you should expect to be asked some technical questions are well. Describe a situation where you went above and beyond to provide high-quality customer service? Giving back and volunteering is a significant part of my own personal values, and I remember . If you cancel before the 30-day trial ends, you will not be charged. Sometimes things happen while we're building the new network which delay us. Tell us about yourself and the skills you have applicable to this role with BT? I struggled tbh. Give me an example when you provided great customer service. 61% of frontline managers say there's a disconnect in communication with head office. Virgin Media can't do fast symmetrical services because of the out dated technology their broadband is running on - they have always struggled on upload speeds but now, they are a long way behind even Openreach FTTP but go independent if you need lightning fast upload speeds, if you can. If you employ me in this Openreach Engineer position I will always act as a positive role model for the company and I will carry out my duties diligently and professionally., I want to be an Openreach Engineer because I want a job where I have the responsibility for carrying out my tasks safely and to a high standard. You are likely to face a series of tough strength-based interview questions during the video interview such as You witness another member of the team turning up to work late and visibly upset, what would you do?. God bless u mate and taking the time to help a lad out like mw who is in over his head. DivID: '', Like with all formal interviews, you should dress in smart, professional attire. Remote and Hybrid Working. Q2. And, let's face it, flattery is never a bad thing.
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why do you want to work for bt openreach