1. We are waiting for flight attendants. At least there's a lot of food choices at DFW. I was lucky to get caught in that mess. I don't know when my daughter will be able to fly home. Cancellations and delays began Saturday morning before any bad weather, and only affected American Airlines. He was removed from the line with no answers and no next steps. Injectable Steroids How American is Different American Airlines' biggest hub is in Dallas-Fort Worth (DFW), and on Sunday the airport experienced some major storms. Our Fresno flight flew into Phoenix to refuel then off to Dallas where we sat and waited for our new connecting flight then off to Pittsburgh. I understand weather issues, but the domino effect was unreal, we had 4 flights in a row canceled and there was no way I could stay on the same flights as the kids so I was trying to get them out first so their parents could pick them up on the other end and I could fly later. Bad business is still bad business. AA needs to step it up and figure out their issues and get them resolved. Not to mention my My flight from LAX to Miami-then to Puerto Rico was canceled with American Airlines due to an issue with the mechanic putting the fuel in the wrong tank, per the pilot. Lots of angry customers and frustrated agents yelling back at those angry customers. With additional weather throughout the system, our staffing begins to run tight as crew members end up out of their regular flight sequences, Seymour wrote in a note to staff on Saturday. How can a GIANT airline be so understaffed.!! Had to pay out of pocket for a hotel in the area and will make it to our destination 24 hours late. The AA app said it was on schedule. .. Its been a on going problem. Any known shortage would not prompt a gate change(if you care). Hes been up for 36 hours straight now. We were supposed to Leave Sunday Eve on a nonstop flight from JAX - DFW. So, they really haven't changed much. It's called "weather". So airlines are at fault for the weather now? Unacceptable, so After waiting 6 hours for Customer service to call me back we got a flight booked for that afternoon, Miami to Orlando connecting to DFW around 2200 hours. We started to board and were waiting at the door of the airplane when they told us they didnt have a pilot and once again we went back to the terminal, While waiting for our pilot I received notice that our connecting flight in Denver was cancelled snd we were being moved to a WEDNESDAY morning flight from DEN to DFW!! The pilot kept saying that it was a mechanic problem. I know we like to keep those things quiet and out of the public eye. Due to the number of stranded customers from earlier flights, the soonest I can get out is tomorrow. They provided me with a hotel voucher, but it was for a quality inn/motel with horrible reviews- hotel was like 35 min from airport, Lyft was trying to charge me 150.00-200.00 for the ride. We will never fly AA again - 99% of the staff are imbeciles and thats saying it nicely. Can American Airlines stock maintain altitude? MYRTLE BEACH Airport was totally chaotic. It took 28 hours for American to get me from Chicago to Dallas on Sunday/Monday, I could have driven the routeTWICEin that timeit shouldn't have happened Its not pretty at DFW. Came back from San Juan yesterday and unable to get back to Connecticut. I have the call logs to prove it! Five flights cancelled at last minute. Hate when my phone thinks it is smarter than me. I was flying out of New Orleans yesterday 08/01/21 to Dallas, half way in mid air- the Pilot re routes us to Oklahoma. American Airlines has offered a 19% pay increase to its pilots over two years in a new contract, according to a draft agreement. We are a little late but we will board shortly. We were in the Dallas AA debacle on Sunday. I was trapped 2 days at DFW trying to get my connection home to Phoenix. they put her on hold 4 hours later gave her a night flight out which never called her when it cancelled. Im not sure where my luggage is, but we are almost home. It is ridiculous. Airlines With the Most Cancellations. For whatever small fee they charge ($30-$40) you have peace of mind that 24/7 you can call them and they will re-book you immediately wherever you need to be. Constant thunder and lightning at my house by dfw for about 8 hours straight yesterday. Pun intended. We did make it to Orlando where we got grounded and had to wait over two hours to receive our luggage. Travel hassles continued for American Airlines passengers Monday as the carrier canceled more than 300 flights bringing its total number of cancellations since Friday to over 2,000. I had a minor child flying on the 30th, his flight was delayed from Norfolk to Philadelphia by 1.5 hours, he missed his connection and ended up stranded. A wild fistfight broke out between two passengers on an American Airlines flight over a reclined seat that got stuck, footage shows. Not at the height of summer! It was smooth sailing, oops, make that flying yesterday SYR-ORD. I left my number for a call back and it took 10 hrs to return my call (how concerning their service is). Canoga Park (Westfield Topanga Caf) Glendale (Glendale Caf) Irvine (Irvine Spectrum Caf) I was proactively provided a hotel and meal voucher via text. So yeah, over the next couple of days its not just a function of whether theres a plane available to operate your flight, but its also the question of whether theres a crew available to operate your flight. Yep. As airlines order supersonic jets, will Concorde 2.0 ever happen? I was trapped 2 days at DFW trying to get my connection home to Phoenix. They had to ask 3 times? We were to fly out of Fresno to Dallas but our flight was delayed , not because of weather but because of the fuel shortage the pilot explained. The lines at TSA when we left were absolutely insane, and I feel horrible for anyone flying out of DFW today. I was supposed to fly out last night and found out we were canceled before our crew did. I ended up flying Alaska Airlines who havent been affected by some type of gas shortage and or bad weather. When we finally arrived at DFW we waited on the tarmac for another 30min only to find out that our connecting flight to LAX was still there delayed. American Airlines is having an operationally rough few days (as is Spirit Airlines, for that matter), so I wanted to talk about whats going on, and share some basic tips if you happen to be flying with the airline. 3 flights yesterday cancelled and pushed to today. There were many issues with AA that you are not aware of related to my 3 days here at DFW. Worth area for a long weekend July 28 to Aug. 2. At the gate only 1 agent was working!! I was supposed to fly out last night and found out we were canceled before our crew did. American canceled 548 flights on Saturday and 342 flights on Friday. I was told that she would not be allowed to go to the lounge and that her safety was not their responsibility, but mine. I truly wanted to give American Airlines a chance. The thunder and lightning was pretty bad - not surprised they had massive impact. So while airlines typically have enough staff for their operations when things are going smoothly, its a different story when things go wrong. No explanation when I asked in the club, but it came from Memphis so was likely caught up in the Dallas ripple at some point and I suspected crew rest. If it had been anywhere else we wouldnt have made it in time. Otherwise the best option is to try to get through to someone by phone. Back in 2019, I spent hours trying to get someone on the phone to reroute my family from SJO to ORD so that MIA was avoided due to an impending hurricane. The disaster started on Saturday my flight from Pittsburg was delayed over 2hrs this resulted in missing my connecting flight to OKC. The weather would have had an impact, but not THAT much of an impact. They are working on a skeleton crew.. I advised one supervisor, whom I advised that they needed a sign to redirect customers to prevent long walks to a closed bad drop line, tell me I dont care. I asked him if he understood me and the issue and he indicated he did and restated the he did not care. Still waiting for the refund, which AA is blaming bad weather on the numerous cancellations. The Allied Pilots Association will picket at Miami International Airport, Dallas/Fort Worth International Airport, and other locations, it said in an emailed . One more time, One more cancellation. 0. For example, American Airlines has very few reserve pilots and flight attendants at the moment. Lightning stopped, but damage done. 30+ more minutes. I never.Not an AA issue. Right on. One of the flight attendants said on the mic, "if I was running this company, you would already be inside at the gate". My 15yr old daughter was stranded overnight at DFW on Sunday night after AA cancelled/rebooked/cancelled/rebooked/cancelled rebooked her. They are working their hardest and wow do people treat them terribly even though it is out of their control. (Joe Raedle/Getty Images) Companies American Airlines. 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I was rebooked tomorrow through PHX to my final California destination but on a CRJ regional jet, rather than a mainline. And as we approached the claims office there were about 100 suitcases lined up, and our 3 were just sitting there. Interestingly the statement of delay for my original flight said it was due to weather. It's not hard to figure out what's . Yesterday they canceled my flights, my flights to get to Virginia on Tuesday and Wednesday of last week were canceled causing me to get to my destination almost 3 days later. or out of the United States today: 274 Total cancellations today: 1,666 Total cancellations within, into, or out of the United States today: 43. For more travel news, tips and inspo, sign up for InsideHook's weekly travel newsletter, The Journey. The gate agents and staff at baggage claim were stupendous at communicating and helping however they could (I had two toddlers and a teen with me). Always plan to get stuck, pack extra clothes in your carryon, and be grateful when travel is smooth- It makes life much easier. Also on the rise is tension from both fliers and AA personnel. We were given a hotel, meal and transportation vouchers which we appreciated however we are footing the bill for today tonight as not to have to Phoenix was a nightmare 8/1. See what real life of the airline employees really looks like! AA is attempting to avoid liability related to extra traveling expenses incurred. There are 50 Capital One Cafs spread out across 16 states and Washington, D.C. Our flight yesterday from Moline to El Paso, connecting at DFW was delayed about 2 hours. No pilots or flight crew. One day of bad weather is understood but to strand so many for days sounds more like saving $ to me. I did try to get some compensation, customer appreciation, which was denied based on AAs no fault weather policy. We were sent to at least 15 different gates and were at the airport over 15 hours. On Sunday alone, nearly one of every five American flights was cancelled. Also: Delta and American Airlines are making big changes (but not for everyone) But about those upgraded . Rebooked me for a flight today that has an 12 hour overnight layover at DCA! AA admitted that the flight was cancelled due to Staffing Shortages. First we were delayed waiting on flight attendants, then they arrived and we were boarded, a 1/2 hr later we were asked to deplane, no pilots had shown up. Last month, Southwest Airlines canceled upwards of 2,000 flightsfor similar reasons, and at a loss of $75 million. Especially with young ones on board. I am hoping and praying we are able to get a refund because he never even made it to see our daughter. The crowd grew impatient and police had to intervene few times. On average, 500,000 passengers travel to different corners of the world on over 6,800 flights on a daily basis, which presents a challenge to track all those flights in real-time. I was in Dallas/Ft. The flag carrier of Australia was born in the aftermath of World War I and has gone on to become one of the most influential airlines in the world. How American's flight status works behind the scenes: You can make all the excuses one can dream up I'm more of the opinion AA is a very poorly run airline that doesn't care about its customers and will rip them off at every opportunity with the full support of lawmakers approval. Oh they were coming in on another flight. American signaled the move late last month when it unveiled a new Flagship Suite option, which includes privacy doors and lie-flat controls. I will never fly American Airlines again and encourage everyone to do the same. Still beats a next-day callback at least. The lady at the ticket counter said well we are open 24/7 and have policeIm amazed. On 8/1/2021, while at the DFW terminals, all other airlines were flying in and out of DFW with 1-2 hour delays due to a storm that rolled in. My flight from SMF to DFW can severally delayed ( from the rain) and so they rescheduled me for a 10p flight. Five canceled flights out of DFW and 24 hours late and Im finally home. If your not flying first class between New York and Los Angeles your just a big loser. It is not the weather. Search: . I wonder if the cat may be out of the bag a bit re: calling Australia. No excuses AA. ; Buy, gift or transfer miles , Opens another site in a new window that may not meet accessibility guidelines. We noticed a QR code on a signboard at gate 25 that enabled us to go to a rebook site and book the 7:15 AM flight to Austin. I was at DFW yesterday trying to catch our connecting flight. He stood in the customer service line for over 6 hours My husband was flying from Ontario, CA to DWF, and then into Gainesville FL to visit Our daughter in college there. 83 of these destinations are in Asia. Later we were updated that they were reassigned. Their customer service is a sham. They saw the wave coming and unfortunately they decided to ride it with a reduced workforce so that they could line their pockets. American offered him a hotel (which is laughable bc hes 17 and cannot check into one) and then they said they had an unaccompanied minors room BUT he might be took old to be there (17yo on the spectrum is a minor). And is still not rectified? If they canceled a few earlier to ease the pressure later on then at least those affected might be able to plan what to do w/ less stress. Finally booked Southwest We just returned home after being stranded at DFW for 48+ hours. Once on the gate it was very unclear where to pickup our bags. Now Im on another plane flying all over the country tomorrow knowing they will all get delayed again. We rescheduled our flight . In simple words- AA has completely stopped caring about good customer service- completely stopped. To give you a sense of how operations have been impacted, here's a look at some FlightAware data: Our bags never made it on the plane. Bad business is still bad business. No waiting in long lines. It's not just weather. Are traveling on an American Airlines flight; Are booked in any fare class, including Basic Economy; Bought your ticket by October 31, 2022; Are scheduled to travel November 1 - 2, 2022; Can travel November 1 - 8, 2022; Don't change your origin or destination city; Rebook in the same cabin or pay the difference; Keep in mind changes must be: In other words, if youre flying from Miami to New York, it could be that your plane was supposed to come from Dallas, but ended up getting delayed or diverted. I wont mind some extra days in Hawaii. They oversold routes and lacked the resources to meet that demand. FC isnt enough. They stopped running more than 1/2 of their domestic and 75% of the international routes due to such a low passenger level which at 1 point was less than 10% of normal. Four and a half hour delay of flight from Richmond to DFW Sunday evening. I was caught up in this mess at DFW on 8/2. The series of flight cancellations from American Airlines this weekend will continue to plague Monday travelers. We parked at the Bradley terminal but the baggage claim was in terminal 4 which was a pretty good hike with very poor signage along the way. I recently flew PRIOR to this weather mess. Then he left a long line telling us, " It was time to board "! good luck. I never stopped flying and I saw the whole thing unfold so I get the fact that they had to do something. One of the flight attendants said on the mic, "if I was running this company, you would already be inside Our flight yesterday from Moline to El Paso, connecting at DFW was delayed about 2 hours. Was scheduled for a non/stop to Phoenix this afternoon. americanbankingnews.com - October 21 at 4:56 AM. This has been an issue across airlines, and even wait times for elite frequent flyers who get call center priorities have been longer than usual at times lately. Despite having a past of hundreds of thousands of miles on American- we will be shopping for a different airline in the future. I even offered to pay the $150 fee for unaccompanied minors. There was a mild late afternoon rainstorm which should not have caused even flight delays let alone flight cancellations. We were told to look everywhere from gate C5 to C25, but ultimately had to place a claim for missing bags. Finally arrived at Dallas at 9:30pm (CT). Not to mention the headaches caused to all of its customers. Suggest one. Not to mention my flight was supposed to leave at 1:30 am. Found out incidentally that my flight was canceled--add several hundred more people to a line that stretched from gate a39 to gate a20. Theres still a lot to unpack here, so in the event this is news to you, heres what you need to know. Oh BTW this social distancing while flying AA is asinine- who the f cares when youre sitting next to one another- like I said AA staff are complete imbeciles. Arrivals There are thunderstorms regularly in Texas in the summer. American pilots will get a 12% raise on the date the contract is . What's the reason? Hoping to make it back to Seattle tomorrow. It's a lack of personnel (pilots, flight attendants, ground crew) and planes. I cant call out again from work. American Airlines is the worse. Kick the problem to the next flight. also she wasn't offered any hotel or food voucher just bad customer service all the way around. Oh, and are they still doing the patented AA Rolling Delay? I have had two flights cancelled and am trying to get on a third. Ive held for 15+ minutes the last couple times Ive tried. 12 Things American Airlines Does Well One Mile at a Time 13:12 24-Oct-22. Reason, Dallas closed its airport because of weather, Mind you- Ive been on the plane from like 1:30pm- midnight. Our Monday 0700 flight from Miami to DFW was canceled at midnight Sunday and rebooked for Tuesday morning. Where were the customer representatives? American Airlines Chief Operating Officer David Seymour has said that 1,800 flight attendants would be returning from said leave starting Monday, with the rest starting back in December. The most frustrating thing is that we couldnt retrieve our checked baggage. We are waiting for flight attendants. The problem with AA is that they furloughed 30,000 workers, retired out 23,000 employees, retired 100's of planes and grounded 100's more early in the pandemic. My familys 1:20 PM flight out of AZ started to get delayed from the weather but we ended up boarding at 1:45. My boyfriend We were to fly out of Fresno to Dallas but our flight was delayed , not because of weather but because of the fuel shortage the pilot explained. We flew American from Portland OR to Charlotte with a layover in Chicago. The long lines were incredible. 2. No excuses AA. This list only contains flights from American Airlines. The exp line has a 4 hour hold time Sunday .My flight coming in from MEX was diverted to SAT. According to Tajer, somewhere in the vicinity of 3,700 pilots are still in the process of either working on an exemption or attaining the vaccine, or taking on another choice. The union is currently seeking an extension beyond the holidays or a testing requirement as an alternative so as not to disrupt the current flight schedule, though no extension has yet been approved. 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what is going on with american airlines today