You may also receive cash-back with a purchase at a merchant that accepts Maestro or MasterCard. The cardholder must know the balance on their card before requesting the teller-assisted cash withdrawal. Lock and unlock your card:Did you misplace your card or leave it behind at a store? You should call Wisconsin Child Support Debit Card customer service at 1-877-253-3686 and listen closely to the IVR, following the path to report a lost or stolen card. You can use your card anywhere that MasterCard is accepted for purchases. Debit cards expire every three years. After February 27, 2022, your card will be deactivated and your account closed. If you have not yet received your card, you may in the coming days. I have been using it for 6 months. You may get cash at an ATM that displays MasterCard or Cirrus or a teller in a bank location that displays the MasterCard. Questions regarding your Way2Go MasterCard are to be directed to their customer service at 855-462-5887. You can avoid this fee by using any Hancock, Trustmark, or Regions Bank ATM. ALL RIGHTS RESERVED. What are the benefits of my new Way2Go Card? Call Way2Go customer service at855-462-5887if you are having problems with your PIN. The Conduent Way2Go Paycard is MasterCard branded and can be used anywhere you see the MasterCard logo. Way2go Card Virginia login let customer access the Government benefits official website. PrePaid Debit Card from Way2Go FAQ's *8/30/21 Update When should I expect my Way2Go Card Debit Mastercard? I was on the phone for 3 HOURS AND 53 MINUTES. Press 3 if you have not received your card and need assistance. How can I get information on the status of my claim? The card will arrive in 2 to 5 business days. Receive free alerts and notifications via email, phone, or text message. You will get your card 5-10 business days after you get the first letter. ATM balance inquiries, funds transfer for 14 consecutive months.The inactivity fee will not be charged after the Card account balance reaches zero ($0.00) or after the Card account begins to have activity. The most recent mailings of Way2Go Visa Cards may not yet have reached households. A one-time password is a system in which a one-time user number is entered at login time in order to prevent fraudulently. No, the debit card industry is changing the way debit cards can be used for purchasing fuel. Sure would have been nice if they told you that in advance. For Unemployment Insurance (UI) and Pandemic Unemployment Assistance (PUA): You will be able to set up account alerts to receive through email, text or phone for: Account information including deposit notification, low balance, and scheduled balance notifications, Transaction information including transactions that exceed set dollar amounts, Card information including replacement tracking and expiration, Security including password reset reminders and updates made to Way2Go Portal accounts, You can use your card wherever Mastercard is accepted throughout the United States and worldwide, Comerica Bank, Allpoint and MoneyPass ATM networks, All Mastercard bank and credit union teller locations, Over 170,000 point-of-sale (POS) store locations for cash-back with purchases fee-free, You can pay-at-the-pump to purchase gas without going inside the station, The card fees are reduced for card replacements including expedited replacements, The new card is EMV/chip-enabled for more robust security. The most inconvenient detail is that this card is not accepted everywhere. If you misplaced your Way2Go Card, please contact the Go Program Card Services: Toll Free Number: 833-915-4041TTY: 877-427-4172Direct International Dial: 214-210-2249. My card is for CS payments and there aren't any convenient options with this card. A Way2Go Card provides an easy, convenient and secure way to receive your Unemployment Insurance benefit payments. What are the benefits of my new Way2Go Card? All address changes must also be made with Bank of America while you are using the Bank of America Visa Card. Beginning September 23, 2021, all Unemployment Insurance (UI) benefit payments and Child Support payments will automatically be deposited to the new Way2Go Card. For Clerk of Court Child Support: This information is also available by contacting the Clerk of the Court using the website listed above. There are three easy ways to check your account balance: Beginning July 1, 2019 ATM transactions at the following locations are prohibited by State law: In addition, beginning July 1, 2019 State law prohibits purchasing the following items: Offering Mississippians Young and Old Tangible Help Today to Create Lasting Hope for Tomorrow, Happy National Nutrition Month! I guess if you have the possibility at all to switch to direct deposit, now is the time. Always read the ATM messages carefully. Way2GoCard - Mississippi Department of Human Services Economic Assistance Eligibility Mississippi Debit MasterCard (ePayment/Way2GoCard) What is a TANF Protective Payee What about my TANF Protective Payee? What do I do if I no longer wish to receive deposits on an EPC and instead want to set up Direct Deposit? Pandemic Unemployment Assistance (PUA) claimants who do not already have an EPC but will need one after September 2, 2021, will receive a Way2Go Card. I was on hold for over 2 hours and 45 minutes only to have a 30 second long conversation. We use cookies to ensure that we give you the best experience on our website. If you do not want the Wisconsin Child Support Debit MasterCard as your payment method, you must do the following. Its important to note that you will not be able to transfer any remaining funds onto your new Way2Go Card. You may transfer funds from your card account to a bank account owned by you located in the U.S.A. Frequently Asked Questions. You can cancel if you wish to avoid the fee or press enter and pay the fee. Really sucks. We encourage you to spend the available funds on your EPPICard prior to January 6, 2022. Bank of America will provide card replacements until January 27, 2022. English| Espaol | Kryol Ayisyen. Please note that it may take up to 60 days for check issuance. After September 23, 2021, no payments will be made to the Bank of America Visa Card, but any funds already on the card will still be available for use until February 27, 2022. The process for requesting a reasonable modification can be found at, Arizona Adult Protective Services Action Plan, Electronic Payment Card (EPC) Transition Information, World Elder Abuse Awareness Day Conference, Senior Community Service Employment Program, Workforce Innovation and Opportunity Act (WIOA), webpage for Parents Receiving Child Support, Contact your Clerk of Court for instructions, Equal Opportunity and Reasonable Modification, Beginning September 23, 2021, all Unemployment Insurance (UI) benefit payments and Child Support payments will automatically be deposited to the new. Access your card account information for free at. How do I access the Way2Go Card Services Online? Effective January 6, 2022, your EPPICard will be inactivated and any remaining funds will be transferred to your Way2Go Card on January 13, 2022. Twenty-four hours after the payment has been received. The PIN is very important and should be memorized or kept in a safe place. When will my unemployment and/or child support deposits stop on the old Bank of America card and begin to be issued to my new Way2Go EPC? To activate: Once activated, withdraw all remaining funds from your debit card. Copyrights - What if I don't receive my Way2Go debit card? When should I expect my new Way2Go Card to be mailed to me? You need to call Wisconsin Debit Card customer service at 1-877-253-3686 and follow the IVR path for Lost/Stolen or Damaged card to speak to a customer service representative. Most often asked questions related to bitcoin. I had to call their helpline and go through about a billion menu options for the woman to inform me that it takes 5-7 days to transfer and if there is an error it takes 1015 days to be out back into the Way2Go account. If you are unable to make changes in the portal or need additional assistance, you can contact the DCSS Customer Service Center at 1-800-882-4151. Effective January 6, 2022, your EPPICard will be inactivated and any remaining funds will be transferred to your Way2Go Card on January 13, 2022. When should I contact Way2Go Card? Your account balance must be at least $5.00 before a replacement card will be issued. All payments issued on or after September 23, 2021, will be deposited to your new Way2Go Card. You are not allowed to spend more than the amount of funds posted to your account. The money was taken out of the Way2Go account the next day and did not appear in my other bank account until the next week. For expedited card replacement, a $10.00 fee will be assessed. Start using your Card immediately anywhere MasterCard is accepted, including online and for bill payments! Bank of America will provide card replacements until January 27, 2022. Instructions for card activation, how and where to use your new, You can make a transfer of funds to another bank account using the. Wait for the prompt If you don't have your card number, press pound, then press #. Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. The fees for using the Way2Go card are the same as the EPPICard. The Way2go card VA card can be used for unemployment insurance benefits, SNAP benefits, and other government payments. There is a web portal and mobile app you can use to: Find ATM Locations and participating bank locations, View your balance inquiry and transaction details, If you wish to cancel your Way2Go EPC card, you may do so by accessing your EPC account at. Access to your funds anywhere Debit MasterCard is accepted. Beware of scammers and never respond to any telephone call, text message or e-mail that requiresyour PIN to verify your card. You were specially selected to receive a GO2bank offer because youre a prior customer OR you opted in to receive marketing from one of our trusted third-party partners. Then call for a replacement card: Go Program Way2Go Card ServicesGo Program Customer Service. Debit card users will need to pay for their fuel inside the station or kiosk. Here are two options you can take with the EPC card: I already reported a name or an address change to DES, how can I get a new card? 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