Select your user account an click Next. To see if more information about the problem is available, check the problem history in the Action Center control panel. Initially, victims notice that computer processing slows to a crawl. Excursiones en dromedarios & Trekking por el desierto; Excursiones alrededores de Ouzina; Excursiones desde Zagora; Excursiones desde Merzouga When prompted, choose to save the file to a convenient location on your hard disk, such as your Desktop folder. My computer has been acting a bit oddly for the past couple of weeks. HKU\S-1-5-21-43797885-4047640243-3447395773-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{8cc70b41-f85a-11e2-beb6-806e6f6e6963} => key not found. I was getting concerned! As we already stated, this is far from the first time anyone has seen this happen. The victim is convinced to run an executable file because theyre attempting to obtain a piece of illicit software, bypass copyright protections, etc. }&utm_source=opensearch, http://it.wikipedia.org/w/index.php?title=Speciale:Ricerca&search={searchTerms}, http://en.wikipedia.org/w/index.php?title=Special:Search&search={searchTerms}, http://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b2ie7, http://www.oxfordparavia.it/_{searchTerms}, http://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab, http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab, http://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab, http://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab, http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab, Back to Virus, Trojan, Spyware, and Malware Removal Help, As soon as the BIOS is loaded begin tapping the, Choose your language settings, and then click, Select the operating system you want to repair, and then click. With RKill * ALERT: ZEROACCESS rootkit symptoms found! Ad servers have also been compromised in this way which can result in widespread infection very quickly if the ads are served to high profile websites. It's been going for a little over 12 hours now and has not completed yet.. it still says fixing in progress, please wait. ComboFix may reboot your machine. You currently have javascript disabled. When the window opens, navigate to the location listed in the box below and select file that is listed in that location. It will return when ComboFix is done. Infecting of System Drivers. When the machine has rebooted, a log will be produced. In his Technical Paper, The Zero Access Botnet Mining and Fraud for Massive Financial Gain, Mr. Wyke calls ZeroAccess one of the biggest threats on the Internet., [livechat]think youve been zeroaccessed? But, there can be a number of symptoms which may indicate a rootkit infection: The computer fails to respond to any kind of inputs from the mouse or keyboard and locks up often. Application Path: C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe, Report Id: b804fd08-3d9c-11e7-911c-c89cdca4785c, Error: (05/27/2017 03:16:08 PM) (Source: Service Control Manager) (EventID: 7034) (User: ). Once ZeroAccess is in memory there are two main areas of activity: the rootkit and the payload. It has done this 2 time(s). I have done all the steps mentioned below, but I still think that it is there. These packers are a typical example of the protection measures that modern malware employs to both hinder analysis and to attempt to avoid detection by security tools. Zeroaccess is a kernel-mode Rootkit that attempts to add victims to the ZeroAccess botnet, often for monetary gain. I . Shut down your protection software now to avoid potential conflicts. The Zero Access rootkit itself will be detected in kernel memory, and can be cleaned up, as Troj/ZAKmem-A. This folder is the same that is present in the Rkill report. FRST will scan your system and produce two logs: Once AdwCleaner's control panel is open and it says. It has done this 3 time(s). When we write about ZeroAccess rootkit, it is essential to go back in 2009 and to remind when this rootkit had been discovered in the wild. stage_19 & stage_19a, but I don't remember the single stages). Retrieved July 18, 2016. These were symptoms that I originally experienced when I first got the rootkit, along with my firewalls being stuck in a disabled state. Each IP address is followed by a dword time value that probably indicates the last contact time for each IP address as the list is sorted by the time value, highest first. The files also need to be decrypted to make any sense out of them. My browser seems to be connecting slower than normal. To remove the ZeroAccess Rootkit from a computer, the best way to do it is to use a virus removal tool that . The following is the FRST log. McAfee Labs Threat Advisory ZeroAccess Rootkit August 29, 2013 Summary ZeroAccess is a family of Rootkits, capable of infecting the Windows Operating System. HKU\S-1-5-21-43797885-4047640243-3447395773-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{394af56d-0c65-11e2-90a7-7a8020000200} => key not found. ZeroAccess Rootkit affects the MBR or Master Boot Record of the infected computer and so, it may prove to be much difficult to remove the rootkit. ), (IObit) C:\Program Files (x86)\IObit\IObit Malware Fighter\IMFsrv.exe, () C:\Program Files (x86)\AVG Web TuneUp\WtuSystemSupport.exe, (IObit) C:\Program Files (x86)\IObit\Smart Defrag\SmartDefrag.exe, (AVG Secure Search) C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\40.3.7\ToolbarUpdater.exe, (Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE, (Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE, (Google Inc.) C:\Program Files (x86)\Google\Update\1.3.33.5\GoogleCrashHandler.exe, (Google Inc.) C:\Program Files (x86)\Google\Update\1.3.33.5\GoogleCrashHandler64.exe, (Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe, (Microsoft Corporation) C:\Program Files\Microsoft IntelliPoint\ipoint.exe, (Intel Corporation) C:\Windows\System32\hkcmd.exe, () C:\Program Files (x86)\AVG Web TuneUp\vprot.exe, (Skillbrains) C:\Program Files (x86)\Skillbrains\lightshot\5.4.0.10\Lightshot.exe, (CANON INC.) C:\Program Files (x86)\Canon\IJ Network Scanner Selector EX2\CNMNSST2.exe, (IObit) C:\Program Files (x86)\IObit\IObit Uninstaller\UninstallMonitor.exe, (IObit) C:\Program Files (x86)\IObit\IObit Malware Fighter\IMF.exe, (IObit) C:\Program Files (x86)\IObit\IObit Malware Fighter\IMFTips.exe, () C:\Program Files\Intel\SUR\QUEENCREEK\esrv_svc.exe, (Intel Corporation) C:\Program Files (x86)\Intel\Intel Management Engine Components\LMS\LMS.exe, (Intel Corporation) C:\Program Files (x86)\Intel\Intel Management Engine Components\UNS\UNS.exe, (Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe, (Microsoft Corporation) C:\Windows\System32\rundll32.exe, ==================== Registry (Whitelisted) ====================, (If an entry is included in the fixlist, the registry item will be restored to default or removed. The latest generation of a rapidly evolving family of kernel-mode rootkits called, variously, ZeroAccess or Max++, seems to get more powerful and effective with each new variant.The rootkit infects a random system driver, overwriting its code with its own, infected driver, and hijacks the storage driver chain in order to hide its presence on the disk. Ensure your AntiVirus and AntiSpyware applications are re-enabled. Please let me know! You currently have javascript disabled. A rootkit is a type of malware designed to give hackers access to and control over a target device. Let the scan complete itself. I wasn't sure if I should go ahead and run the fix without that being taken out. It requires several steps, patience, and careful following of my instructions in the order they are given to diagnose your problems to get your machine back in working order. Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 24-05-2017, Ran by bill (administrator) on CHRISTY-PC (27-05-2017 19:23:19), (Microsoft Corporation) C:\Windows\System32\dllhost.exe, CHR Profile: C:\Users\bill\AppData\Local\Google\Chrome\User Data\Default [2017-05-27], S2 ESRV_SVC_QUEENCREEK; C:\Program Files\Intel\SUR\QUEENCREEK\esrv_svc.exe [805632 2016-11-17] (), S2 IMFservice; C:\Program Files (x86)\IObit\IObit Malware Fighter\IMFsrv.exe [1764640 2017-04-11] (IObit), 2017-05-27 19:23 - 2017-05-27 19:24 - 00015905 _____ C:\Users\bill\Desktop\FRST.txt, 2017-05-26 18:55 - 2017-05-27 15:16 - 00011137 _____ C:\Users\bill\Desktop\Fixlog.txt, 2017-05-26 18:55 - 2017-05-26 18:55 - 00000000 ____D C:\Users\bill\Desktop\FRST-OlderVersion, 2017-05-26 16:19 - 2017-05-26 16:20 - 00007332 _____ C:\Users\bill\Desktop\fixlist.txt, 2017-05-20 18:55 - 2017-05-20 18:56 - 00039767 _____ C:\Users\bill\Downloads\Addition.txt, 2017-05-20 18:54 - 2017-05-27 15:16 - 00000000 ____D C:\FRST, 2017-05-20 18:54 - 2017-05-20 18:56 - 00062383 _____ C:\Users\bill\Downloads\FRST.txt, 2017-05-20 18:53 - 2017-05-26 18:55 - 02429952 _____ (Farbar) C:\Users\bill\Desktop\FRST64.exe, 2017-05-20 18:30 - 2017-05-20 19:00 - 00003192 _____ C:\Users\bill\Desktop\Rkill.txt, 2017-05-27 19:19 - 2012-04-04 13:15 - 00000000 ____D C:\Windows\SysWOW64\Macromed, 2017-05-27 18:41 - 2012-07-27 16:36 - 00000924 _____ C:\Windows\Tasks\RockMeltUpdateTaskUserS-1-5-21-43797885-4047640243-3447395773-1001UA.job, 2017-05-27 18:27 - 2012-04-17 20:00 - 00000912 _____ C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-43797885-4047640243-3447395773-1000UA.job, 2017-05-27 18:00 - 2013-01-07 13:33 - 00000478 _____ C:\Windows\Tasks\PC Utility Kit Registration3.job, 2017-05-27 17:19 - 2012-12-04 20:31 - 00000386 _____ C:\Windows\Tasks\update-sys.job, 2017-05-27 17:08 - 2012-12-04 20:31 - 00000386 _____ C:\Windows\Tasks\update-S-1-5-21-43797885-4047640243-3447395773-1001.job, 2017-05-27 16:41 - 2012-07-27 16:36 - 00000872 _____ C:\Windows\Tasks\RockMeltUpdateTaskUserS-1-5-21-43797885-4047640243-3447395773-1001Core.job, 2017-05-27 14:27 - 2012-04-17 20:00 - 00000860 _____ C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-43797885-4047640243-3447395773-1000Core.job, 2017-05-26 19:49 - 2013-08-14 13:03 - 00000008 __RSH C:\Users\bill\ntuser.pol, 2017-05-26 19:49 - 2012-04-01 20:49 - 00000000 ____D C:\Users\bill, 2017-05-26 19:40 - 2009-07-14 00:57 - 00001547 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Windows Media Player.lnk, 2017-05-26 18:55 - 2009-07-13 23:20 - 00000000 ___HD C:\Windows\system32\GroupPolicy, 2017-05-26 18:55 - 2009-07-13 23:20 - 00000000 ____D C:\Windows\SysWOW64\GroupPolicy, 2017-05-26 17:16 - 2012-05-09 23:55 - 00000000 ____D C:\Users\bill\AppData\Local\ElevatedDiagnostics, 2017-05-26 16:36 - 2009-07-14 00:45 - 00027568 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0, 2017-05-26 16:36 - 2009-07-14 00:45 - 00027568 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0, 2017-05-26 16:32 - 2016-01-12 23:42 - 00002906 _____ C:\Windows\System32\Tasks\Uninstaller_SkipUac_bill, 2017-05-26 16:31 - 2017-01-23 11:54 - 00002876 _____ C:\Windows\System32\Tasks\Driver Booster SkipUAC (bill), 2017-05-26 16:28 - 2009-07-14 01:08 - 00000006 ____H C:\Windows\Tasks\SA.DAT, 2017-05-26 16:23 - 2013-12-24 18:43 - 00000000 ____D C:\Users\diablo, 2017-05-26 16:23 - 2012-04-01 16:34 - 00000000 ____D C:\Users\Teresa, 2017-05-25 18:19 - 2013-01-07 13:33 - 00000444 _____ C:\Windows\Tasks\PC Utility Kit Update3.job, 2017-05-22 18:32 - 2015-09-10 19:55 - 00000351 _____ C:\prefs.js, 2017-05-22 18:31 - 2014-07-31 15:06 - 00000000 ____D C:\ProgramData\ProductData, 2017-05-21 01:00 - 2009-07-13 23:20 - 00000000 ____D C:\Windows\inf, Additional scan result of Farbar Recovery Scan Tool (x64) Version: 24-05-2017, Windows 7 Professional Service Pack 1 (X64) (2012-04-01 20:34:21), ==========================================================, ==================== Accounts: =============================, Administrator (S-1-5-21-43797885-4047640243-3447395773-500 - Administrator - Disabled), bill (S-1-5-21-43797885-4047640243-3447395773-1001 - Administrator - Enabled) => C:\Users\bill, diablo (S-1-5-21-43797885-4047640243-3447395773-1002 - Administrator - Enabled) => C:\Users\diablo, Guest (S-1-5-21-43797885-4047640243-3447395773-501 - Limited - Enabled), Teresa (S-1-5-21-43797885-4047640243-3447395773-1000 - Limited - Enabled) => C:\Users\Teresa, ==================== Security Center ========================, (If an entry is included in the fixlist, it will be removed. For example, one lure the ZeroAccess creators have used in the past is an illegal copy of a popular game called Skyrim. Please PM a moderator or myself to reopen your topic. * ALERT: ZEROACCESS rootkit symptoms found! Once it gains a foothold on a system it can be very difficult to remove. I left it on overnight. . Start:CreateRestorePoint:CloseProcesses:C:\$Recycle.Bin\S-1-5-18\$934f382ee646b1119c9c88b5c1e746e9CMD: netsh advfirewall resetCMD: netsh advfirewall set allprofiles state onCMD: ipconfig /flushdnsCMD: bitsadmin /reset /allusersEmptytemp:End: Register a free account to unlock additional features at BleepingComputer.com. Here is an image of ZeroAccess botnet infections in USA as visualized in Google Earth posted by F-Secure on its blog. The Windows Firewall is turned off and updates will no longer be retrieved from Microsoft. I peeked at the fixlog just out of curiousity, and it ends at the same place the one priorly posted does. It has done this 3 time(s). I was wondering How long is the fix meant to take? Within CCleaner, only check the cache files to be . Infected files will be detected and blocked as Mal/ZAccess-x, Troj/ZAccess-x, Mal/Sirefef-x or Troj/Sirefef-x , where x denotes an alphabetic suffix (-A, -B, etc.) Exploit packs as an infection vector for ZeroAccess are very effective and usually require no input from the victim other than browsing to an apparently legitimate website or clicking an innocuous-seeming link. It's been going for a little over 12 hours now and has not completed yet.. it still says fixing in progress, please wait. ), HKU\S-1-5-21-43797885-4047640243-3447395773-1001\Control Panel\Desktop\\Wallpaper -> C:\Users\bill\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg, HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 0) (ConsentPromptBehaviorUser: 0) (EnableLUA: 0), ==================== MSCONFIG/TASK MANAGER disabled items ==, MSCONFIG\startupreg: Advanced SystemCare 7 => "C:\Program Files (x86)\IObit\Advanced SystemCare 7\ASCTray.exe" /Auto, MSCONFIG\startupreg: DW7 => "C:\Program Files (x86)\The Weather Channel\The Weather Channel App\TWCApp.exe", MSCONFIG\startupreg: Easy Dock => C:\Users\bill\Documents\RCA easyRip\EZDock.exe, MSCONFIG\startupreg: IObit Malware Fighter => "C:\Program Files (x86)\IObit\IObit Malware Fighter\IMF.exe" /autostart, MSCONFIG\startupreg: Otshot => c:\program files\otshot\otshot.exe -minimize, MSCONFIG\startupreg: RockMelt Update => "C:\Users\bill\AppData\Local\RockMelt\Update\RockMeltUpdate.exe" /c, MSCONFIG\startupreg: Spotify => "C:\Users\bill\AppData\Roaming\Spotify\Spotify.exe" /uri spotify:autostart, MSCONFIG\startupreg: Spotify Web Helper => "C:\Users\bill\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe", MSCONFIG\startupreg: Steam => "C:\Program Files (x86)\Steam\steam.exe" -silent, ==================== FirewallRules (Whitelisted) ===============, FirewallRules: [TCP Query User{62C3D466-7BBB-428A-B823-8B5D961B81D1}C:\program files (x86)\google\chrome\application\chrome.exe] => (Allow) C:\program files (x86)\google\chrome\application\chrome.exe, FirewallRules: [UDP Query User{3DAE6F8E-2B2D-401D-A676-9F183F771DE5}C:\program files (x86)\google\chrome\application\chrome.exe] => (Allow) C:\program files (x86)\google\chrome\application\chrome.exe, FirewallRules: [{60B05A5C-C781-42CB-90AF-33AB4B61AD03}] => (Allow) C:\Program Files (x86)\IObit\Driver Booster\DriverBooster.exe, FirewallRules: [{87EC2E14-4A61-456B-938B-62E65D336666}] => (Allow) C:\Program Files (x86)\IObit\Driver Booster\DriverBooster.exe, FirewallRules: [{31F3E0F7-2961-4708-AA7B-02240263FEEF}] => (Allow) C:\Program Files (x86)\IObit\Driver Booster\DBDownloader.exe, FirewallRules: [{3120CD14-43E0-45F7-8FD7-C4D00A24C459}] => (Allow) C:\Program Files (x86)\IObit\Driver Booster\DBDownloader.exe, FirewallRules: [{06E17815-D02D-4526-AF21-C51375AF80C8}] => (Allow) C:\Program Files (x86)\IObit\Driver Booster\AutoUpdate.exe, FirewallRules: [{0E2183D0-AC25-4B2B-9E51-01A985726629}] => (Allow) C:\Program Files (x86)\IObit\Driver Booster\AutoUpdate.exe, FirewallRules: [{66CED165-DEEC-4566-9899-30E6BB9898A3}] => (Allow) C:\Users\diablo\AppData\Local\Torch\Application\torch.exe, FirewallRules: [{CD68F8B6-F0C4-4DFC-8E7F-BB51250CE5FC}] => (Allow) C:\Users\diablo\AppData\Local\Torch\Application\torch.exe, FirewallRules: [{28AECDB9-5B83-4046-9337-D19C12C994D7}] => (Allow) C:\Users\diablo\AppData\Local\Torch\Plugins\Hola\hola_plugin_x64.exe, FirewallRules: [{8AAD7FBC-46D9-4771-86E3-54EC1D1CBE00}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe, FirewallRules: [{1195D5E3-F5E8-4BB0-A8E4-8FD2B27D4538}] => (Block) LPort=445, FirewallRules: [{874FE36D-5ABB-4300-92EF-697213B33B35}] => (Block) LPort=445, FirewallRules: [{435C1483-570F-4616-9E2F-6521412B3085}] => (Allow) C:\Program Files (x86)\IObit\IObit Malware Fighter\Surfing Protection\FFNativeMessage.exe, FirewallRules: [{366F0214-7ADD-4E47-8255-62FC4B18A59D}] => (Allow) C:\Program Files (x86)\IObit\IObit Malware Fighter\Surfing Protection\FFNativeMessage.exe, FirewallRules: [{0B72A8FC-F1B4-49D7-B005-DAC63359C54B}] => (Allow) C:\Program Files (x86)\IObit\Advanced SystemCare\Surfing Protection\FFNativeMessage.exe, FirewallRules: [{2D4E455B-D9A7-4BE2-8EF9-ACEE51333246}] => (Allow) C:\Program Files (x86)\IObit\Advanced SystemCare\Surfing Protection\FFNativeMessage.exe, ==================== Restore Points =========================, 26-05-2017 16:21:41 Removed BabylonObjectInstaller, 26-05-2017 18:55:36 Restore Point Created by FRST, 27-05-2017 13:26:05 Restore Point Created by FRST, 27-05-2017 13:49:08 Restore Point Created by FRST, 27-05-2017 15:16:00 Restore Point Created by FRST, ==================== Faulty Device Manager Devices =============, Name: Microsoft Virtual WiFi Miniport Adapter #2, Description: Microsoft Virtual WiFi Miniport Adapter, Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}, Problem: : This device is not working properly because Windows cannot load the drivers required for this device.

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