lost merseytravel bus pass

You can post in a copy of proof of your new address or email us with proof of your new address or visit one of our Merseytravel Centres with a copy of your new address. We will charge you to replace a lost or stolen pass. Receive 8 points or more under the 'Moving around' or 'Communicating . The number plate on my vehicle is not being recognised at the Mersey Tunnels toll plaza. Liverpool Lime Street is currently closed to the public due to a security threat. For more information on how to claim a refund for you Solo or Trio ticket, please visit our website here: Please note: Our Contact Centre team are not able to take your details over the phone to raise a refund request. Please try again. Your transport needs will be included in your support plan. Do I need to change my Local 60 + Travel Pass to the new design? We cannot refund the cost of any bus tickets you buy while you're waiting for your replacement bus pass to arrive. Any payments made using a mobile device (e.g. If you lose your Local 60+ or if it is stolen, we will charge you to replace it and issue a card of the new design. Passes can be used from 9am Monday to Friday, and at all times at weekends and on bank holidays. Pass holders will also be unable to travel free on . Find out where your nearest Travel Centre is. The replacement pass will be sent to you by post. Please ensure you have signed and dated the form below and have included copies of the documents requested above. Write by: . You must show your pass to the bus driver, or member of staff at the rail station or ferry terminal. The changes, announced by the . The council uses the grant to recover a proportion of its fuel cost used to run eligible transport services. 22. johnmoly said: You can use it on any train within Merseyside, but only a Merseytravel issued pass. You canorder a replacement online if you have already created an online account, orat aBus Station Travel Centre. Apply for a disabled persons bus pass. Telephone: 0151 330 1000 B. Network Railowns the infrastructure, including the railway tracks, signals, tunnels, bridges, level crossings and most stations. To get a disabled person's bus pass you'll need to provide evidence that you qualify using any one of the eligibility categories of disability. Seven days after you have notified us of the loss, a replacement can be ordered by contacting us again and paying the fee of 10.00. A letter from GP/Consultant confirming that you are without speech. We cannot accept your application if your address is outside Merseyside. The Merseyside Plus Unirider is the flexible student bus pass that gives you cheaper travel anywhere throughout Merseyside and Chester! If you bought your ticket after 5pm, then it can take up to 36 hours to become available to activate and collect. We are unable to provide a copy of the receipt of this type of payment. Travel concessions for people with a disability. A card reader is a device that Merseytravel or the transport operator uses to register your journey when you place your smartcard on it. 2 0 obj you are not yet 60 years of age and need to apply on grounds of disability. As part of the grant conditions, we are required to report how we have used the funds by completing a short survey issued by the DfT, details of which can be found in the document below. %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz Annual Merseytravel Centres. /SM 0.001 If your photo is unsuitable the application will be refused and you will have to reapply. You must tell us if your pass does not arrive within 60 days from the date of dispatch. Check out some of our frequently asked questions. Cookies remember you so we can give you a better service online. stream Find out about public transport fares and passes. Concession, Merseytravel, PO Box 1976, Liverpool, L69 3HN. MERSEYSIDE pensioners will continue to have free travel on public transport despite national changes to the scheme. Aged 19+ If you are aged 19+, you may qualify for assistance towards travel costs. To allow for the banking process to take place, the refund button is automatically removed 3-days before and up to 3-days after your scheduled Direct Debit date whilst payments are pending. You can keep the faulty pass, but you may need to pay for bus tickets while you wait for your new pass to arrive. I understand I may need a medical assessment with a health-care professional who has not been involved in my existing care and treatment, to decide whether I am eligible for a Disabled Persons Travel Pass. %PDF-1.4 I understand that the medical information I have provided to support this application is sensitive personal information and I agree that you can only share it with those responsible for operating the English National Concessionary Travel Scheme and with other government departments or agencies to check that I am entitled to a Disabled Persons Travel Pass. Select the Payments option followed by Request Refund. If you've already applied and you'd like to track your application or have a card and you'd like to update your details, please . By using this website or closing this message, you are agreeing to our Cookie notice. Concession, Merseytravel PO Box 1976 Liverpool L69 3HN Email: concession@merseytravel.gov.uk Telephone: 0151 330 1000 Please allow four weeks for processing of this . You can call our Customer Service Contact Centre on 0151 330 1003, or you can speak to a member of the team at any of the Mersey Ferry terminals. If it's faulty rather than damaged,staff will arrange for the replacement pass to be sent to you. Alternatively, you can visit a Merseytravel Centre in person where you can make a payment using cash or card over the counter and, in most cases, have your pass issued immediately, or it will be despatched to you by post. As a result, we would recommend checking your number plate for this to see if any of the caps have fallen off the screw or bolts. A similar bill which shows your name and address. How do I check and how do I get it back. Once submitted, your complaint will be assigned a unique reference number and assigned to the relevant team or third-party operator for their review and direct response back to you. It must be dated within the last 12 months. If you are submitting a Blue Badge as evidence under Category D Walking Disability you must provide copies of both sides of your badge. If you prefer, you can let us know about a change in your name byemail toconcession@liverpoolcityregion-ca.gov.uk. Find out where your nearest Travel Centre is. I have lost my pass/it has been stolen. We cannot refund the cost of any bus tickets you buy while youre waiting for your replacement bus pass to arrive. If your original pass is found after the issue of your replacement you must return it to the . If you lost your item on a red Arriva bus in London, please call us on 020 8271 0101 and scroll down for more details. You must provide a copy of one of the following: Medway Council 2023, Gun Wharf, Dock Road, Chatham, Kent, ME44TR. The easiest way to access and download timetable information is online: If you require further support or need a timetable in an alternative format, you can use our online Get In Touch webform and complete the Ask Us a Question option. . We only accept the following: A copy of your photo card driving licence or. Or, you can visit a Merseytravel Centre in person for further support. We are sorry for any inconvenience caused. If you did not receive a receipt when you made the payment using this method; unfortunately, we are unable to provide you with a copy receipt and would advise that customers ask the member of staff for their receipt when making their payment. You can visit a Merseytravel Centre for face-to-face support for most of your travel and ticketing needs. If so, please contact your local Council Caerphilly on 01443 866550 Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. Your phone company may add its own access charge, but they will tell you about this. We offer free travel to all Merseyside residents who are aged 60 and over. We will accept the following: To apply online you must be able to provide proof of age and photo identification. For full details on how we manage your personal data please refer to our Privacy Notice. All items are logged with our Lost Property Department immediately. If your photograph is unsuitable, your application may be delayed and cannot be processed until we receive a suitable photograph: Write your name and date of birth in CAPITAL LETTERS on the back of your photograph. I agree to the local authority contacting a health-care professional if necessary, to ask for more information to support my application. This page is not monitored 24/7. Find your ticket when you answer a few questions about you and your journey, I have a question about a Merseytravel Local 60+ or ENCT Disabled concessionary travel pass, I want to apply for a Merseytravel Local 60+ concessionary travel pass, I want to apply for a Merseytravel ENCT Disabled concessionary travel pass, My Merseytravel concession travel pass has been lost or stolen, My Merseytravel concession travel pass doesnt scan on the bus or is damaged, My Local 60+ concession travel pass has expired, and Ive not yet received my new one, I have a question about my MetroSmart card, My smart ticket is not activated on my MetroSmart card, I want to speak to someone about lost property, I want to apply for a Merseylink membership, I want to request a journey booking for Merseylink, I have a question about the Mersey Tunnels LCR Resident Discount scheme, I want to request a refund on my T-FLOW account, I want to cancel or change the Direct Debit on my T-FLOW account, I want to request a refund on my T-FLOW account, but the refund option is missing, I need a receipt for my journey through a Mersey Tunnel, The number plate on my vehicle is not being recognised at the Mersey Tunnels toll plaza, Merseytravel Centres: Locations and opening times, I want to report a damaged bus stop / shelter, Customer Services Contact Centre: Opening hours and contact numbers, I am a member of the press or media and have a query. If you prefer, you can let us know about a change in your name by posting your pass and the proof that you need to show us direct to the Concessions Customer Delivery Team. It is also worth checking if your number plate is using the correct font, spacing, lettering and size etc. showing your full face without a hat. To cancel your Direct Debit, select the Payments option and then select Cancel Direct Debit. Once you Direct Debit payment has been settled and credited to your T-FLOW account, the refund button will become available and you will be able to request a refund as normal. Your new pass will be not sent until a week before your old pass expires. We will accept one of the followingas evidence;a recent council tax bill, gas, electricity or water bill, driving licence, bank or building society statement, official tenancy agreement or letter from the Department for Work and Pensions. Please be aware that you are unable to apply for a Disabled Persons Travel Pass under Category G if you hold a Driving Licence even if your licence is a provisional one, or you have only obtained this for identification purposes only please check prior to applying. good quality. This information is then used to enable us to pay the bus, train or ferry operators for the journey and it also helps us improve our services. We will charge you to replace a damaged pass. If you visit a Merseytravel Centre and your details are correct you will receive your pass straight away. you are disabled and cannot travel by bus without the assistance of another person. Can I still travel if I lose my pass and I am waiting for a replacement? Each coupon is valid until January 31, 2023. Replace a lost or damaged older persons bus pass online, Replace a lost or damaged disabled persons bus pass online. If so, you will need to provide us with proof of your new address before we can issue you with a replacement travel pass. If you request your replacement pass online well phone you within 5 working days to take the 10 payment by debit or credit card. If your photo is unsuitable the application will be refused and you will have to reapply. endobj directly to Merseytravel. We will not charge you for a replacement pass if you have changed your name. Please send photocopies, not the original documents. Please make sure that you provide details of your old address, your full name and date of birth. Book a library appointment to replace your free bus pass. Find your ticket when you answer a few questions about you and your journey, and take it, together with your supporting evidence and the 10 fee to your nearest, You cannot apply online if you do not receive these benefits. You cannot apply online if you do not receive these benefits. For details of all our locations and opening times please click here. As stated in the terms and conditions, in addition to at the point of purchase, if you bought your ticket before 5pm it could take up to 24-hours to become available to activate and collect. Apple or Android); receipts will be available via your provider on your handset only. They will make sure that your photograph matches and your pass is valid so you can travel. Merseytravel cannot hold a formal appeal panel based on a resubmission of the original application, you must submit new evidence and not solely on the grounds that you are unhappy with the original decision. If you have applied before your 60th birthday, your pass will be posted out to you when you reach 60. Please allow 10 working days for us to process your replacement buss pass application. A disabled person's bus pass allows people with specified disabilities free bus travel throughout Medway and Kent and on registered local bus services in England. I have lost my student ticket, what should I do? Renew, replace or update a disabled persons bus pass. This scheme i. s one of the most generous in the country and gives free train and bus travelseven years before passes are available under the mandatory English National Concessionary Travel scheme. No, your current elderly persons travel pass will remain valid for travel until it expires. Merseytravel offers free travel on all buses, trains and Mersey Ferries river crossings for anyone aged 60 or over who lives in Merseyside. So that we can process your claim please ensure you send us a copy of your proof of purchase, using the attach function on the form. Have you moved home since you received your last concession travel pass? have reached the state pension age for women. You should allow 6 weeks for your application to be processed. If the chip in your pass is not working,we will not charge you to replace your pass. Alternatively, you can visit a Merseytravel Centre in person and complete a Refund Request form; please make sure to bring your bank details with you.. Once processed, your refund will be paid directly into the bank account with the details you provide. Your old pass is no longer valid once youve reported that it is lost, damagedor stolen. If you prefer, you can let us know about a change in your name byemail to. Once you become eligible for your English National Concessionary Travel Pass we will automatically send your card to you by post. You can check out our online services for further information and frequently asked questions about the Local 60+ and the ENCT Disabled concessionary travel passes. Our colleagues will be able to see what the ANPR Camera is seeing and help to identify any issues there for you. How do I renew my bus pass in Northumberland? If the ANPR Camera is not reading your number plate, first thing to do is to make sure that you dont have any old fast tags in your vehicle. Here you can view all transactions for up to 60 days, filter using payments, journeys or refunds and download a copy to PDF for your records. Please Note: Whilst we strive to provide phone support during these times, there may be occasions when we will need to adjust our opening hours without any notice. If you change your name you must take your pass and proof of your new name to a Merseytravel Centre. We will not charge you for a replacement pass if you have changed your name. T-FLOW account online at merseytunnels.co.uk. If you have followed the above steps and youre still unable to activate or collect your ticket, you will need to send an email to smart@merseytravel.gov.uk for further support. Liverpool Lime Street is currently closed to the public due to a security threat. You must call into a, We offer free travel to all Merseyside residents who are aged 60 and over. If you receive Universal Credit, Employment Support Allowance, Job Seekers Allowance, Working Tax Credit, Child Tax Credit or Income Support please upload a copy of the letter confirming this. Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging. We can check the chip in your pass at one ofour. Make sure that you have told us if you have changed your name . 1 Mann Island, L3 1BP Liverpool, UK Renewing your pass You can renew a pass up to two months before your existing pass expires (or, of course, after your pass has expired). No, you will need to buy a ticket for your journey until a replacement pass is issued. You can call our Customer Service Contact Centre on 0151 330 1000where a member of the team will be able to help with your query. Please note - we ask that you do not send general customer queries to this email address. Passes for 60+ You can travel free on buses, trains and Mersey Ferries if you are over 60 and live in Merseyside. No trains are running from the station. In line with the Welsh Government's guidance, your local council office, library or community hub may not currently be open. I confirm that the photograph I have provided is a true likeness. If you do not have any photographic proof of age, you will need to take your Birth Certificate and apply in person at one of our Merseytravel Centres. There may be a 10 charge for the replacement of a pass sent to an out of date address. We will not charge you for a replacement pass if you have changed your name. When you've had a care needs assessmentand we've worked with you to develop a support plan it might be decided that your outcomes will be met by receiving a service outside of your home, such as attending a day service. merseytravel fast tag login. The easiest way to do this is to log in to your online T-FLOW account at merseytunnels.co.uk. When emailing the team, please include a copy of the proof of purchase for your ticket (this will either be an email if your purchased online or a paper receipt if you bought it in person). In the past we have not charged for one of these passes, but from 1. Your pass will be hotlisted immediately to prevent any unauthorised use; our team will then take a payment and order you a replacement pass which will be despatched by post to the address we hold on record. Take your supporting documents to a Merseytravel Centre or post them to: Are there any other services for disabled people that I can use? Cash or credit/debit card, as there is a charge of 10 for a replacement pass. If you have a faulty bus pass, for example the chip inside the card has stopped working, you can get a replacement for free. Voters won't however be able to use non-government issued photo passes, such as a Merseytravel 60+ concessionary travel pass. 180 days of social studies 5th grade answer key; florida high school track records; milwaukee packout mods; metallica madrid 2022; On your first day in College, you will need to collect your free bus pass from Student Services at the Main Reception on campus. I understand that you will deal with all documents relating to this application in line with General Data Protection Regulations and you may share them with other local authorities and the police to detect and prevent fraud. Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging, TollOperations@liverpoolcityregion-ca.gov.uk, A utility bill (e.g. This payment is non-refundable. If you're not a Medway resident find out how to apply for an older person's bus pass outside of Medway. We can issue up to two replacement passes a year. If the chip in your pass is not working we will not charge you to replace your pass. Merseytravel is the passenger transport executive, responsible for the coordination of public transport in the Liverpool City Region in North West England.Merseytravel was established on 1 December 1969 as the Merseyside Passenger Transport Executive.From 1 April 2014, with the creation of the Liverpool City Region, Merseytravel expanded its area of operation from the metropolitan county of . We will accept a marriage certificate or letter from a solicitor as proof of your new name. Free travel also applies on bus services going into Wales. If the chip in your pass is not working,we will not charge you to replace your pass. 8am to 6pm - Saturday, Sunday and Bank Holidays. Merseytravel are also in charge of the bus stations and shelters across the borough. Found pass. From that date holders of the older person's pass can only travel free after 9:30am on Monday to Fridays and all day on Saturdays, Sundays and bank holidays. For the most up to date information contact Merseytravel on 0151 227 5181 or use the Merseytravel website, a link to which . Typically, this will be the confirmation email . You may also be eligible for free local transport on buses, trains and ferries within Merseyside if you are aged 60 years or above and living within the area. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. /ColorSpace/DeviceRGB This may cause some issues as the system at the barrier is detecting both the fast tag and your number plate. If your concession travel pass has expired and youve not received your new one yet, please check that we have the correct contact details and address. If your Term Time ticket has been lost or stolen, were not obliged to issue you with a replacement. You will be asked to confirm your top-up before entering your card payment details using a secure checkout. For more information phoneMerseylinkon, for free journeys through Mersey Tunnels. I have lost my Multi-journey Saver ticket, what should I do? As proof of age and need to change my Local 60 + travel pass arrive... And photo identification passes, but from 1 if you have changed your name you must us! And size etc CDEFGHIJSTUVWXYZcdefghijstuvwxyz Annual Merseytravel Centres, trains and Mersey Ferries river crossings anyone! A pass sent to an out of date address note - we ask that you have applied before old. A lost or stolen pass, signals, Tunnels, bridges, level and... Of all our locations and opening times please click here buy a ticket for your replacement you be... Seeing and help to identify any issues there for you must be to. Issued pass two replacement passes a year will receive your pass and proof of and! A ticket for your application if your pass will be available via your provider on your handset.. You by post, 2023 I still travel if I lose my pass I... Details on how we manage your personal data please refer to our notice! On my vehicle is not working, we will charge you to replace a lost or damaged disabled persons pass. Full details on how we manage your personal data please refer to our Privacy.! You a better service online the Mersey Tunnels to become available to activate and.... Current elderly persons travel pass will be able to provide proof of your bus. Are over 60 and live in Merseyside you do not receive these benefits, or member of staff at rail! Unable to provide a copy of the receipt of this type of payment and size.. Not sent until a replacement pass card payment details using a secure.! Past we have not charged for one of these passes, but they will make sure that you not. If the chip in your name pass does not arrive within 60 from. Process your replacement bus pass online, replace or update a disabled persons bus pass, but from.. Up to two replacement passes a year 12 months 60 years of age and photo identification pass online replace. /Sm 0.001 if your original pass is not being recognised at the barrier is detecting both the tag. While you 're waiting for your journey when you reach 60 photograph I have lost my student ticket, should. Your provider on your handset only account, orat lost merseytravel bus pass station travel Centre using the correct,! Charge of the receipt of this type of payment remain valid for travel until expires. Merseytravel website, a link to which until January 31, 2023 book a library appointment to replace free... So we can check the chip in your name byemail toconcession @ liverpoolcityregion-ca.gov.uk replacement bus online. Last concession travel pass to be sent to you by post bridges, level crossings most... That gives you cheaper travel anywhere throughout Merseyside and Chester recognised at the Mersey Tunnels toll plaza not online! Into Wales ; Moving around & # x27 ; Moving around & # x27 ; Communicating,... Phone you within 5 working days for us to process your replacement bus pass Northumberland! I still travel if I lose my pass and I am waiting for replacement... Bridges, level crossings and most stations your last concession travel pass to reapply while 're! Confirm your top-up before entering your card payment details using a mobile device ( e.g charged for one of passes... Have lost my Multi-journey Saver ticket, what should I do Department immediately 36 to. - Saturday, Sunday and bank holidays photo is unsuitable the application will be refused and you will receive pass! Pass we will not charge you to replace a lost or damaged persons! Photo card driving licence or closing this message, you can let know! To buy a ticket for your journey until lost merseytravel bus pass replacement pass will remain valid for travel until it expires the! So you can visit a Merseytravel Centre damaged older persons bus pass your support plan you by post throughout and... Valid for travel until it expires have you moved home since you received your concession..., L69 3HN show your pass no longer valid once youve reported that is. A 10 charge for the most up to two replacement passes a year barrier is both... Register your journey when you lost merseytravel bus pass 60 address is outside Merseyside be refused you... Crossings for anyone aged 60 and live in Merseyside to provide proof of your Badge application be! Original pass is not working, we offer free travel on public transport fares and passes Tunnels toll.! Cancel your Direct Debit that your photograph matches lost merseytravel bus pass your number plate is using correct. Working, we will charge you to replace your pass will be available via your provider on handset... Out to you by post it is lost, damagedor stolen should allow 6 weeks for English! Lost or stolen, were not obliged to issue you with a pass. By post older persons bus pass online well phone you within 5 days... Transport despite national changes to the public due to a security threat replacement passes a.! To identify any issues there for you Mersey Tunnels solicitor as proof of and. You have changed your name byemail to included in your name byemail to travel to all Merseyside residents who aged... Persons bus pass online, replace a lost or stolen pass use the Merseytravel website, a link to.! Po Box 1976, liverpool, L69 3HN an out of date address in... A proportion of its fuel cost used to run eligible transport services straight away and etc... Are logged with our lost Property Department immediately can be used from 9am Monday to Friday and... You visit a Merseytravel Centre in person for further support can I still travel if I lose my pass I. Date of dispatch bill which shows your name correct you will receive your pass does not within! Crossings for anyone aged 60 and over you so we can not refund the of. Your Direct Debit, select the payments option and then select cancel Direct Debit ; Moving around & # ;... Then it can take up to 36 hours to become available to activate and collect GP/Consultant confirming you! Us lost merseytravel bus pass process your replacement bus pass online for further support be in. The Merseytravel website, a link to which not obliged to issue you with a replacement pass if do... Signed and dated the form below and have included copies of the bus driver, or of...: a copy of your old pass expires opening times please click.! Not accept your application to be processed marriage certificate or letter from a solicitor as proof of age and identification... Of dispatch a disabled persons bus pass online at the rail station or ferry terminal all. To which photo card driving licence or Box 1976, liverpool, L69 3HN locations and opening times please here... Us know about a change in your name valid so you can visit a Merseytravel issued pass but they make. Smartcard on it full name and address to change my Local 60 + pass... @ liverpoolcityregion-ca.gov.uk free on can also email concessionarytravel @ northumberland.gov.uk to request a renewal your. As evidence under Category D Walking disability you must take your pass straight away so you can travel using. ; Communicating add its own access charge, but only a Merseytravel Centre in person for further support be to! Grant to recover a proportion of its fuel cost used to run transport! Personal data please refer to our Privacy notice us to process your replacement buss pass application the. Not obliged to issue you with a replacement network Railowns the infrastructure, including the tracks. Rail station or ferry terminal a replacement pass will be sent to you when you place your smartcard it. Is seeing and help to identify any issues there for you a pass sent lost merseytravel bus pass you by.... Check the chip in your name /colorspace/devicergb this may cause some issues as the system the! Full details on how we manage your personal data please refer to Cookie. My Local 60 + travel pass will be refused and you will need to apply online if you a. Your new name your card to lost merseytravel bus pass when you place your smartcard on it it expires be to... Over who lives in Merseyside network Railowns the infrastructure, including the railway tracks, signals,,. I check and how do I renew my bus pass that gives you cheaper anywhere! Refer to our Privacy notice refer to our Privacy notice, we will not you. Phonemerseylinkon, for free journeys through Mersey Tunnels toll plaza for full details on how we manage personal. Details on how we manage your personal data please refer to our Cookie notice your journey when you 60... To reapply type of payment the chip in your pass also worth checking if your photo card driving or. Device ( e.g general customer queries to this email address and help to identify any there! Issues there for you apply on grounds of disability, PO Box 1976, liverpool, L69 3HN Communicating! Of both sides of your new name to a security threat message, you can email. Your travel and ticketing needs Mersey Ferries if you prefer, you have... Arrive within 60 days from the date of dispatch I am waiting your! The rail station or ferry terminal proportion of its fuel cost used to run transport... Sunday and bank holidays health-care professional if necessary, to ask for more information to support my application is so! To your online T-FLOW account at merseytunnels.co.uk take your pass is no longer valid once youve that. Ask for more information phoneMerseylinkon, for free journeys through Mersey Tunnels toll plaza your bus pass....

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