Nonetheless, we sincerely apologize for any inconvenience caused regarding this. I asked for a Bahama Mama at the pool bar and she didnt know what that was. Ocean Coral Spring All Inclusive Resort features modern rooms, large pools, a lazy river with a gentle current and a wide range of dining options. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. From our He was a aware that he needs lots of training to get his service staff up to what the guests come for. from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. The lobby bar and workers (shout out to Rizo, Rican, Chris- Angela, and a couple more ladies that I forget the names of) made for a great two weeks. Derwayne kept us up with his fabulous drinks lol and the Sakura restaurant was great with SlimShady as our chef. Dear Guest,Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. DearJourney761042, Thank you for your recent visit and choosing Ocean Coral Springs by H10 property. was alright comes with a mini fridge stocked upon arrival, toilet is separate from the shower with it's own door, likewise for the shower, room also have a flat screen tv with cable channels, and to top it off the balcony has a very relaxing swing very soothing with the Caribbean breeze blowing in your face. Our aim is to provide an exceptional experience for our guests and I am happy we met the mark with you.When next travel takes you to our destination, we are inviting you back.Best Regards,Maydene Malcolm, This is the version of our website addressed to speakers of English in the United States. Dear Guest,Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. Booze inventory was hit and miss. And we went paddle boarding and snorkeled the coral reef with Matt! Dear Natrishah, Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. Number of persons Number Im sure everyone can agree, were going to an all inclusive so that the kids are entertained and happy and so myself and my husband can relax, this was the least relaxing few days weve ever had. Not great, but good. The towel process was stupid. Private Airport Transportation to Ocean Coral Spring Private Transportation Service Private Car Service from Montego Bay Airport. Bar and Philip the Manager. We had a 2-queen with pullout couch. Part of the global Spanish chain, Ocean Coral Spring, which affords family packages, inclusive of childrens facilities, opened its doors in December 2020, while Ocean Eden Bay, an adult-only resort on the same property, opened in November 2021. Customer service is a ten. Food was decent at most spots including the jerk shack and snack bar. Thank you again to the blue team and all the staff for our amazing holiday!! So we used that to our advantage and went on from there.. Juan Carlos Fernandez-Friera (second left), vice-president of sales and marketing at Ocean by H10 Hotels, and Tanesha Clarke (second right), sales and marketing director of Ocean Coral Spring, present the first-place award to Kameika Lewis, reservations manager, KML Enterprise, who collected on behalf of herself and her brother, Kareem Lewis The buffet was good. The staff is great and very polite. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review Responded 16 June 2022. We never had any issues getting cots or cabanas. Cant wait to revisit. We are certainly disappointed that we fell . Dear Te Keishia H, Thank you for choosing our Ocean Coral Spring by H10 property as your vacation destination. This evening is just an expression of our thanks. Prices are calculated as of 20/02/2023 based on a check-in date of 05/03/2023. At the Ocean Coral Spring, youll find an extensive programme of daytime and night-time activities led by the Blue Team entertainment team. Zowaldo, Bro. very nice people, good variety food, huge pool, clean rooms and beds, lots of restaurant but have different opening times, and huge buffet in family section hotel, very good ice cream too. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I had the best time! As an example, there were tones of delicious pastries for breakfast. The country's newest hotel chain H10, operators of Ocean Coral Spring, say they, too, have seen an improved booking pace for spring and particularly from June onwards. Position: Manager General Manufacturing 1/2 - Steam Turbine Testing Supervisor Requisition: R10078841 Category: Manufacturing and Production Location: Sunnyvale, CA, USA Citizenship . Yes, pets are typically allowed, but it's always best to call ahead to confirm. She has also sounded the call for Jamaica to be ready for the surge of travel expected. Dear Drika Jacobs, It was a pleasure hosting you here at Ocean Coral Springs by H10 property. I want to say thank you to Sashorn, Mr Geforey and Mr Early for making sure our vacation turns out to something good at Ocean Coral Spring. more. My room had to be changed and it took six calls to the desk to get through, so I missed a meeting. However, it is very important to note that we are currently improving the landscape of our beach and will be more enjoyable after this project has been completed. Did not have one bad meal!! Ocean Coral Spring features the Daisy Club, a full programme of activities for children aged 412, led by a team of professionals and accompanied by the mascot Daisy. hotels in Jamaica hotel you can enjoy an All Inclusive service with fun activities in front of a spectacular white sand beach. The lobby is quite grand but check in can be a bit of a chaotic time depending on how many buses or the sizes of certain groups checking in. Approximately two minutes later she came and introduced herself as the Food & Beverage Concierge, after expressing ourselves to her she apologize and told us she is going to work on changing our experience and we should give her until the end of the day anyway she ask to give her 5 minutes to get someone to come and talk to us 10 minutes later she get back with Mr. Jeffery which is her Manager we also explained everything to him and he sat down with us for over 30 minutes and listen to us thoroughly and promise he alongside with Sashorn is going to work together to make sure we leave happy which they did. The grounds are very well kept, and the staff cleans the pool and walkways daily, in the early hours of the morning. Very fun for families and children! The resort features: During the day, guests can enjoy numerous activities (beach volleyball, table tennis, aerobics, bocce and bowling) and at night, theres lots of entertainment on offer with shows and live music. We want to thank you for your sharing your experience with us and we are happy to know that Oshane, Bryan and Kino were able to make your stay even more memorable. Listed below are our collective thoughts on the property, beach, food, etc I know some of the concerns may be first world problems, but I think it is fair for people to know what they are getting when they spend the $$$ that the Ocean Coral Spring costs. Keneve at the front desk was amazing and our bell man Shaun was wonderful. Great Resort! Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded January 4, 2021. The staff was so good to us (especially OShane who knew our breakfast orders by heart and prepped a special meal for us on the last day). Quieter rooms are closer to the beach. Must see the Micheal Jackson show..Best performance ever and dances are exactly like. Payments made by partners impact the order of prices displayed. Dear Lovelylady226, First, we would like to thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. The small issues or inconveniences were by no means terrible, we just noticed them, since other resorts didnt have the same issue. At the Ocean Coral Spring, youll find an extensive programme of daytime and night-time activities led by the Blue Team entertainment team. I did the Privelege Oceanfront and let me tell you it's the only way to go. Nearby attractions include Blue Waters Beach Club (1.4 miles), Red Stripe Beach (3.4 miles), and 876 Beach Club (2.1 miles). The pool is massive and stretches the length of the property. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. Marthas market, which is the buffet, boasts 3 chefs on every sitting, making you basically anything you want! It offers good-quality service, it has a bowling alley, it has a convention centre, it has a lazy river, and it has many features that some others do not have, James-Watts analysed. Bro. My girls have experienced the most perfect first family holiday, so we thank you for that. The jerk hut, red snapper grill and canteen by the water slides were great spots for snacks and a light lunch, though they did tend to run out of food quicker than expected. We are aware that things are different during COVID times but to me it appeared from the start that they were understaffed. Fresh pasta, fresh steaks how u want them, eggs which ever way you request. Best Private Van Service. nice balcony too. We tried the Italian, American, Japanese and West-Indies a-la-carte restaurants. You cant book it for another day. OCS still has the antiquated key-card system, which meant finding whoever had the keys on them at the time. The other service problem was the privilege guest services, the staff at the front would tell you they could help but when you left they did nothing. If you dont, they dont seem to give you the same service, and rightly so.We did tip the staff in US$ and this did seem the norm, which we didnt mind at all. 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Yes, dry cleaning and laundry service are offered to guests. Best Regards, Maydene Malcolm. The selected hotel only admits bookings for adults. They run out of things! We regret to know we were unable to meet your expectations during your stay. Beautiful resort, limited small beach area which was rocky, great pool area and all the restaurants are close together. Hopefully in March when we return with the kids the service will be much better. Ocean by H10 Hotels University of the West Indies, Mona Campus About Exceptional Sales and Marketing professional with 15 years of experience dedicated to Sales Administration, Sales and. The only benefit was better alcohol if you can find it at the bar. ALL of the staff are so friendly. His comments were bolstered by AMSTAR Destination Management Companys (DMC) Richard Bourke, who told members of the Montego Bay business community last Wednesday that the industry had started to see some traction since the Valentines weekend in February. Only the Japanese restaurant requires a reservation. My review is late but I'm returning in December to the sister resort Ocean Eden Bay in December and watned to get my review in. Ocean Coral Spring - All Inclusive - Trelawny, Coral Spring, Jamaica, Beach activities and non-motorised water sports, Motorized water sports and Dive It! They decorated my room for my birthday and the day before checkout. Listing for: Crunch Fitness. (Ramone and two other ladies in the Martha's Market made our dining experience delightful) Ocean Coral Spring. My girls and I had so much fun. We went all out to make them feel so grateful and feel thanked. DearExplorer00659316961,Thank you for your recent stay with us .We are happy to learn that the majority of our dedicated hosts , delivered on our service ethos and met the mark with you .We are committed to delivering the finest facility and services to our guests and the hotel is currently embarking on a project of addressing the concerns outlined, of which we are already seeing the results.It would be our pleasure to have you back, as our valued guest.Best Regards,Maydene Malcolm. A lot of activities for families even with small children 1+. We appreciate you sharing your experience, however we apologise for not meeting some of your expectations. Lunch time options are pretty limited and there was no more than two options in the evening. One of the best hotel I ever been to I was very pleased. For the older kids there wasnt much to do, bowling didnt open until 3, the water sports were off and there was zero entertainment for them. It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us to make your stay a more memorable one! After spending two weeks, I have to say that the negative reviews must be from very hard to please people, as we had a very good vacation. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays. The main pool is chilly but again, you get used to it. Full-Time. Just say thank God we met Sashorn because she save you guys from a 1 star to a 5 star not going in detail because she gets everything in place and we end up leaving with out any regrets. It was easy to find verse the previous reviews stating otherwise . The lazy river needs better control of the floaties as adults take them hostage and even sit on them at the swim up bar instead of putting them back for others to use. The staff was so good to us (especially OShane who knew our breakfast orders by heart and prepped a special meal for us on the last day). The Ocean Coral Spring is a new five-star resort located in Trelawny, Coral Spring, Jamaica. Property : The resort was beautiful and really big. diving centre ($), Massage service (also option of outdoor massages), Personalized health and beauty treatments (body and face). The food at OCS is very good. The beach would-be the only down fall at that point. Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable. DearRoxiPetre,Thank you for your recent stay with us and kind review.We are elated that we delivered on an amazing stay. How disappointing. And am also going to recommend them to you Sashorn and I know you will make sure Micheal and shameika take good care of them, Dear Guest,Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. Like liquor Try anywhere else youll thank me later, we went in 2019 summer time A/C was horrible and we were in a butler suite! But it sounded fun from a far.More, Dear Stushie1Thank you for your recent visit and review of our property.We are delighted that you had a positive stay, and found the resort to have met most of your expectation. 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