However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. 3 adults, 2 children were fine in room with 2 double beds and sofa pull out. We were near the elevator but never noticed noise.The pool is small but the kids enjoyed it. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). Please note that all Special Requests are subject to availability and additional charges may apply. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience. We checked out Monday morning and still have not heard back from Vincent. Map. Non smoking, which we were happy about. He told my husband he had been assigned that room. The Ocean is directly connected with the boardwalk. Look no further than Barracuda's Bar & Grill! Tripadvisor performs checks on reviews. Photos are clearly as you see on website. There are more places to choose from in the, crystal beach ocean city, hotel crystal beach, Frequently Asked Questions about Crystal Beach Oceanfront Hotel. Trisha, thank you for leaving a review of your stay at the Crystal Beach Hotel. . Nice place to stay. The partial view from my view was great ! The kitchenette was nice, microwave, toaster and coffee pot. Thanks again for the review and we hope to see you again soon! Each review score is between 1 and 10. I imagine that the place is always hopping during the summer months since it's right on the boardwalk and a stone's throw from many hot spots in town. Also a plus is the parking garage! Taxes and fees that are shown are estimates only. But overall we enjoyed ourselfs and will probably return in the future. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. Tripadvisor performs checks on reviews. We stayed for 6 nights in August 2008. Stevie and Nicki did everything they could to make sure we were comfortable and enjoyed our stay. Harrison Hall Hotel (from USD 74) Show all photos Sign up and we'll send the best deals to you. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. They even allowed us to come back and us the amenities after check out. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. We checked all of our belongings and moved everything into our new room. They did not come into the room to clean or make the bed. Ocean City, MD - Crystal Beach Hotel - "Really nice! She followed him back to our room and told me the same thing. Enjoy exclusive offers from Crystal Beach Hotel in Ocean City MD on great hotel rooms and much more. The card has yet to be reimbursed). At 11 PM on Monday 8/24/20 my 83-year-old mother, brother, and I were getting ready for bed when my brother noticed that he had bites on him so he checked the bed and there were bedbugs. Review tags are currently only available for English language reviews. Please see our partners for more details. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Offering an oceanfront outdoor pool and a fitness center, Crystal Beach Hotel is located on the beach and boardwalk in Ocean City. We also had to go to another building to get towels/washcloths/toilet paper, etc.. My biggest complaint is about our room location. She then assigned us a new room. Crystal Beach Hotel. I would definitely stay here again. Barracuda's Bar & Grill : Closed from Sat, Oct 01, 2022 until Mon, May 29, 2023, Bar is closed from Sat, Oct 01, 2022 until Mon, May 29, 2023, 2nd Floor Pool & Bar: Closed from Mon, Oct 03, 2022 until Mon, May 01, 2023, Boardwalk Pool: Closed from Mon, Oct 03, 2022 until Mon, May 01, 2023. I tell you this to set the scene of two twenty-somethings just planning to have a place to lay our heads for the evening. Parking is very limited. Barracudas Grill was a great place to hang by the pool for eats and drinks. The room was clean and the hotel was great. I was initially very pleased with the Crystal Beach Hotel in Ocean City. She then assigned us a new room. The room itself was spacious and even had a little kitchenette. I am very sorry that you experienced these difficulties during your stay with us here at the Crystal Beach. We were content with the new room up until about midnight. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com. The same lady that we first encountered was there again and was still unpleasant and unapologetic. Which room amenities are available at Crystal Beach Oceanfront Hotel? As you mentioned, we do have a great location and it is nice to be within walking distance to many great restaurants as well as a short tram ride to the enjoyable boardwalk attractions. We actually got a picture of this one. The same lady that we first encountered was there again and was still unpleasant and unapologetic. Crystal beach hotel refunded us the first night, but the second hotel, Carousel, did not give us a refund. If notice of date changes or cancellations are not received prior to the date of arrival as indicated below, your deposit will be forfeited. Very quiet Staff was very helpful. The carpets are dirty and need a good cleaning. when I went to get wash cloths they did not have any. About the Crystal Beach Hotel 2500 N. Baltimore Ave., Ocean City, MD 21842 Property Features As a guest of Crystal Beach Hotel, you'll find 2 outdoor swimming pools, a fitness center, and a seasonal outdoor pool. The Barracuda Grill had good food and service. Some of the more popular amenities offered include free wifi, a pool, and free parking. We'll stay here again if we go to OC in the future. Thanks for a great vacation. Be near the most popular area in the most affordable of Ocean Citys Boardwalk hotels! Ocean City, MD - Crystal Beach Hotel - "Really nice!". What are some restaurants close to Crystal Beach Oceanfront Hotel? We offer two outdoor pools, a fitness center, Barracudas Bar & Grill, and direct access to the beach! Our view from the balcony on the 5th floor was amazing. The room was clean and the hotel was great. This is the version of our website addressed to speakers of English in Malaysia. It was nice to have the little kitchenette with a small refrigerator, microwave and sink. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. We come to Ocean City every other year an stay here. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Oceanfront Oceanfront Two Queen Beds More Info Book Now Lodging at the Crystal Beach can be oceanfront, ocean patio/pool/Boardwalk, ocean view and standard view. I put it in toilet paper and checked it. View . Yes, guests have access to a pool during their stay. Dear Linda, Thank you for leaving a review. We LOVE Crystal Beach!!!!! Our goal is to give our guests the most relaxing experience and these comments make it clear we have work to do on that count. Next time I would like to stay a little more towards the boardwalk. We left to return later while she was leaving and another lady started her shift. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. See which hotel chains have the most bedbug reports. 8 am - 11 am. I was initially very pleased with the Crystal Beach Hotel in Ocean City. We left to return later while she was leaving and another lady started her shift. It was exactly what I had expected after reading everyone's reviews. In fairness to the hotel and its staff, this situation was handled well. (20 minutes). Kudos to room service. Hotel on ocean front, room was located on side view, still good view of ocean w/balcony. Once they get your money, which is due at the time of booking and is completely non-refundable, they dont care at all. It was nice to have the little kitchenette with a small refrigerator, microwave and sink. Barracuda restaurant had great food. For the money we paid, this hotel was not worth it. The same lady that we first encountered was there again and was still unpleasant and unapologetic. This is the version of our website addressed to speakers of English in Australia. Crystal clear that I wont stay here again! The room was an ocean view on the top floor. As you noticed we really strive to provide great customer service and a clean hotel room for our guests to enjoy. Our new room seemed We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. I hope no one ever has to experience what we went thru. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. Holiday Inn Express & Suites Ocean City - Northside, an IHG Hotel, Country Inn & Suites by Radisson, Ocean City, MD, Microtel Inn & Suites by Wyndham Ocean City, Holiday Inn Express & Suites West Ocean City, an IHG Hotel. We brought it up to the front desk and asked for a new room. We loved being on the 5th floor, nice view. Please enter a valid email address. Our first night was fine without any complications. The aroma in the main lobby, reminds you of being on an island. Yes, free parking, a parking garage, and street parking are available to guests. The room and everything in it seemed fine, clean, spacious when we got in. This time was just as nice as before. For specific inquiries, we recommend calling ahead to confirm. I would definitely stay here again. Awesome..my first there we had a blast.. we are thinking of going againpeople ands staff we also nice and helpful. Overall, it wasn't too bad except for the bedbugs and some of the service. We didn't go and They ended up charging me for the Saturday ($509). Our hotel is on the boardwalk at 25th street in Ocean City, MD. I was pleasantly surprised at how friendly and nice the front desk personnel were. Eve had me sign new paperwork but I did not need to provide my credit card info again. The room was clean and the hotel was great. Sign new paperwork but i did not come into the room to clean or make bed. Has to experience what we went thru more popular amenities offered include free wifi, a pool and... Eats and drinks for the money we paid, this hotel was not worth it the main lobby, you... They get your money, which is due at the Crystal Beach here. Hotel was great and everything in it seemed fine, clean, spacious when we got in this! 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crystal beach hotel ocean city, md bed bugs