A relatively new criminal extortion group, Lapsus$ has been tied to recent attacks on tech giant Okta received a summary of the report on March 17, four days before Lapsus$ posted screenshots on Telegram. Sublinks, Show/Hide In ashort time, less informed media caught on and sensations began to inflate, see for example this article on the. and customer of the Okta service, Ihave prepared this short article, which summarizes the nature of the incident, the impacts and possible digitization. Mountain View, Calif. - May 31, 2022 - SentinelOne (NYSE: S), an autonomous cybersecurity platform company, today announced SentinelOne XDR Response for Okta, enabling security teams to quickly respond to credential compromise and identity-based attacks. Twitter tasks and recommendations to improve your Okta security. So said Brett Winterford, Asia-Pacific and Japan chief security officer of the identity-management-as-a-service vendor, at . Craft detection queries and alert logic around some of the event types outline above. publicly mulled dumping Okta as a vendor and published its own blog post with tips on how security teams should hunt for threats. On 22 March 2022, Okta, the identity provider we currently use for authentication, announced a security risk for some users. This report and its attachments outlines Okta's response to - and associated investigation of - a recent security incident, in which a threat actor compromised one of Okta's third-party customer support vendors, Sykes, a subsidiary of Sitel. Sublinks, Show/Hide / Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. Cybersecurity Audit Vs. Assessment: Which Does Your Program Need? As many in the industry are now aware, Okta experienced a form of security breach back in January which the wider industry was unaware of until screenshots obtained by the LAPSUS$ group were posted on Twitter on March 21st, at 10:15pm CDT. said in a blog post Tuesday morning. While the overall impact of the compromise has been determined to be significantly smaller than we initially scoped, we recognize the broad toll this kind of compromise can have on our customers and their trust in Okta, Bradbury said. Nvidia Corp. On Tuesday morning, Okta Chief Executive https://www.wsj.com/articles/okta-under-fire-over-handling-of-security-incident-11648072805. News Corp is a global, diversified media and information services company focused on creating and distributing authoritative and engaging content and other products and services. Meanwhile Okta found that during the 5 days that the facility was compromised, the account had limited access to 375 tenants out of atotal of about 15,000 customers, or 2.5%. Thanks to Okta, Inc. technology end users []. Nothing is more important than the reliability and security of our service. Select the check box to permit the use of repeating, ascending, and descending . This report from Gartner reveals cybersecurity predictions about culture, the evolution of a leaders role, third-party exposure, and the boards perception of cyber risk. Okta said it received a summary report about the incident on March 17 but didn't receive the full report until Tuesday. There are conflicting statements made such as "The Okta service has not been breached and remains fully operational" yet "there was a five-day window of time between January 16-21, 2022, where an attacker had access to a support engineers laptop" While an attempt is made to down-play the implications of this access, "The potential impact to Okta customers is limited to the access that support engineers have. chief executive of security firm The aftermath of a cybersecurity incident can challenge even the most prepared firms, said Download the report to learn key findings, market implications, and recommendations. "Okta is fiercely committed to our customers' security," the company said in its statement to . Okta has implemented SSO and MFA for its SuperUser application, and that's what allowed it to contain this security incident. Sublinks, Okta Cyber Attack: Another Major Supply Chain Incident. Sitel, Okta said, hired a forensic firm to investigate the breach. The group said on Telegram that our focus was ONLY on okta customers as opposed to Okta itself. Okta has yet to confirm this is the case. While Oktas early report concluded that the maximum period of unauthorized access was no more than five days, the recent forensic report found that the access period was actually just 25 minutes. About Us during its 2017 data breach. Eric is the CTO and co-founder of Recon InfoSec. In a briefing on Wednesday, David Bradbury, Chief Security Officer at. Adetailed description of the incident and the context from the Okta security team engineer can be found here Oktas Investigation of the January 2022 Compromise. Hotels.com November 2022 Deals: Save 20% or more! If you are an Okta customer, search Okta logs for unusual events, such as user impersonation, password or multi-factor authentication resets or changes. Several customers have publicly chastised Okta for a slow drip of information that left them uncertain about what to do. All Rights Reserved. Write to David Uberti at david.uberti@wsj.com and James Rundle at james.rundle@wsj.com, Copyright 2022 Dow Jones & Company, Inc. All Rights Reserved. Some customers havent hidden their displeasure. Sitel provided the full version of the report on Tuesday, Mr. Bradbury said in the blog post. Okta issued multiple statements describing the cyber attack and its impact to customers. Check for a potential Jailbroken device, or a device with a custom security layer, an MDM solution, or other endpoint security that could be interfering with delivery or notifications. We use cookies to optimize our website and our service. Okta Under Fire Over Handling of Security Incident The identity-protection company acknowledged the breach two months after spotting suspicious activity Okta CEO Todd McKinnon, pictured. January 20, 2022, at 23:46 | Okta Security investigated the alert and escalated it to a security incident. About behavior detection BitSight will continue to update this Okta cyber attack blog as events warrant. System status: Operational View more 12-Month Availability: 99.99% System Status A breach of Oktas systems represents a significant risk to Oktas customers and the broader supply chain. Ensure that you have disabled Support access, Admin Panel > Settings > Account > Give Access to Okta Support = Disabled. The potential impact to Okta customers is limited to the access that support engineers have. 2. Okta was caught up as an innocent bystander, and the first indication that something had gone horribly wrong came to light on 20 January 2022 at 11:20pm GMT, when its security team received an. 87990cbe856818d5eddac44c7b1cdeb8, Appeared in the March 24, 2022, print edition as 'Okta Criticized Over Breach Handling. In ashort time, less informed media caught on and sensations began to inflate, see for example this article on the seznam.cz. A security breach affecting identity-protection firm Okta Inc. left corporate cyber teams with an awkward task in recent days: weighing tight-lipped statements from a publicly traded company against real-time taunting from its alleged attackers. Details of the hack emerged two months later when a member of Lapsus$ shared screenshots of Okta's internal systems in a Telegram channel an incident that Bradbury labeled " an embarrassment". But its going to require transparency in their communications.. The LAPSUS$ ransomware group has claimed to breach Okta sharing the following images from internal systems. FTI Consulting Inc. Okta CEO McKinnon said the screenshots that Lapsus$ posted online appeared tied to a late January 2022 incident where attackers gained access to the account of a third-party customer support . Retroactively searching for bad behavior means you are always a few steps behind the incident. The cloud-infrastructure and security provider Microsoft Corp. You control the narrative, not your customers, not your vendors, not threat actors.. Home Buyers Are Moving Farther Away Than Ever Before, You Can Thank the Fed for Boosting the $1.5 Billion Powerball Jackpot, Opinion: What to Expect in the 2022 Midterms, Opinion: The Pacifics Missing F-15 Fighters, Opinion: Jerome Powells Not for TurningYet, Opinion: Trump Casts a Shadow Over Arizonas GOP, Opinion: Putins Nonnuclear War in Ukraine, Putinisms: Vladimir Putins Top Six One Liners, Ukrainians Sift Through Debris; Civilians Urged to Leave Eastern Regions, Opinion Journal: The Trump-Modi Friendship, WSJ Opinion: Mar-a-Lago and the Swamp's Obsession With Donald Trump, Russian Oil Is Fueling American Cars Via Sanctions Loophole. There's a lot in Okta's statement that frankly doesn't add up. In the Okta case, the hackers themselves are adding to the confusion, leaving some customers under the impression that Okta is reacting to its alleged attackers rather than communicating proactively. September 30, 2022. More than an embarrassment, the breach was especially worrying because of Oktas role as an authentication hub for managing access to numerous other technology platforms. Okta Inc. 301 Brannan Street, Suite 300 San Francisco, CA 94107 info@okta.com 1-888-722-7871Automate SecurityIncident Responsewith Okta Okta Leverages Your Security Infrastructure to Automate Incident Response Security threats require immediate response. On Monday, hacking group Lapsus$ released images . By checking this box, I consent to sharing this information with BitSight Technologies, Inc.toreceive email and phone communications for sales and marketing purposesas described in our. So said Brett Winterford, Asia-Pacific and Japan chief security officer of the identity-management-as-a-service vendor, at the Gartner Risk and Security Summit in Sydney today. The statements were made by David Bradbury, chief security officer at Okta, in a video call with customers and press Wednesday morning. Okta Service Account will sometimes glitch and take you a long time to try different solutions. Okta CEO Todd McKinnon tweeted early Tuesday morning that the firm believes those screenshots are related to the security incident in January that was contained. Lapsus$s initial claim of a breach came with a warning for Oktas clients. Technick uloen nebo pstup je nezbytn nutn pro legitimn el umonn pouit konkrtn sluby, kterou si odbratel nebo uivatel vslovn vydal, nebo pouze za elem proveden penosu sdlen prostednictvm st elektronickch komunikac. And where the previous impact assessment capped the maximum number of organizations affected at 366, the new report found that only two Okta customers authentication systems had been accessed. In ablog postpublished Tuesday, Oktas chief security officer David Bradbury noted that the company had been transparent by sharing details of the hack soon after it was discovered but that further analysis had downgraded early assessments of the potential scope. The Okta service has not been breached and remains fully operational, Chief Security Officer it is also clearly stated that "engineers are also able to facilitate the resetting of passwords and Multi Factor Authentication for users" which is quite enough access to do damage to an Okta customer environment. This is a very different situation than was originally implied in the earlier statements from Okta, therefore our guidance above is even more important than before we knew the true scope of this. In a follow-up statement from Okta on March 22 at 2pm CDT, additional information was given, but without answering these key questions. What is most concerning about this update is that it confirms there was, in fact, a breach involving Okta customer tenants. Okta this week concluded its investigation into a headline-grabbing security incident that came to light in March, finding that two of its customers were breached through its customer support partner Sitel. While lawyers, security staff, forensic investigators, crisis-communications specialists and others may all be scrambling to obtain and convey information, its crucial that it is done so in a controlled manner, she said. Technick uloen nebo pstup, kter se pouv vhradn pro statistick ely. For all organizations, identify potential exposure to Okta within your supply chain. Technick uloen nebo pstup, kter se pouv vhradn pro anonymn statistick ely. This left many wondering, what were the results of the "investigation to date" and why were customers not notified sooner? Reuters first reported that Okta was looking into reports of a possible digital breach after a hacking group known as Lapsus$ claimed responsibility for the incident and published screenshots. ', Copyright 2022 Dow Jones & Company, Inc. All Rights Reserved. As apartner, supplier, and customer of the Okta service, Ihave prepared this short article, which summarizes the nature of the incident, the impacts and possible digitization. By way of background, I spent over a decade as an incident response expert, responding and supporting over 1,000 . If you are an Okta customer, search applications using Okta for authentication for unusual password or multi-factor resets or changes, particularly between January 16th and 21st, 2022 (the critical time frame identified by Okta). However, it is also important for customers to extend their search beyond these dates and look for other signs of intrusion to determine if the attackers were able to further penetrate and persist in your environment. In light of the significant role that Okta plays within the enterprise, many organizations remain concerned about the potential implications to their own cybersecurity posture, and are struggling to understand their potential risk and exposure, including throughout their third parties landscape. SSO. Okta uses subcontractors for some activities, such as customer support, whose technical staff then gets the opportunity to log in with their Okta account to the customer tenants they are currently supporting. Sublinks, Show/Hide There are a lot of cooks in the kitchen, and its super important that everyone is consistent and knows what the story is before they go out and start making definitive statements, said Ms. Griffanti, who managed communications for credit bureau According to the latest update, Okta support engineers have limited permissions and access, which would reduce the likelihood that an attacker could breach the Okta system itself. Okta later clarified its earlier release, stating that the Okta service has not been breached.. About Us If you are familiar with the Sigma project, there are a collection of Sigma format rules specifically for Okta. Okta didnt respond to a request for additional comment. Solutions In light of the forensic report, Oktas handling of the breach seems to have been done in accordance with best practices for disclosure and response, although the companys reputation may still have taken a hit. Hackers from the Lapsus$ hacker group compromised Oktas systems on January 21st by gaining remote access to a machine belonging to an employee of Sitel, a company subcontracted to provide customer service functions for Okta. Moment-in-time events - Important, limited-time . A January cybersecurity incident at popular identity authentication provider Okta may have affected hundreds of the firm's clients, Okta acknowledged late Tuesday amid an ongoing investigation of . On March 21st, 2022, the digital extortion group Lapsus$ claimed it had gained access to an administrative account for Okta, the identity management platform. chief executive of cyber consultancy Fortalice Solutions, said she is advising her customers to assume a breach, review their logs to check for failed login attempts and ensure that multifactor authentication is working properly. The initial incident occurred between January 16th-21st, 2022. InSights For companies using enterprise software like Salesforce, Google Workspace, or Microsoft Office 365, Okta can provides a single point of secure access, letting administrators control how, when, and where users log on and, in a worst-case scenario, give a hacker access to a companys entire software stack at once. Security teams can also rotate credentials via a password manager . On the same day, Okta informed us via the partner channel that the incident was really a2-month-old thing and there was no reason for concern or preventive action. WASHINGTON, March 22 (Reuters) - Okta Inc (OKTA.O), whose authentication services are used by companies including Fedex Corp (FDX.N) and Moody's Corp (MCO.N) to provide access to their networks . Okta Security Incident 2022 through System4u eyes, On March 22, 2022, information about asecurity incident on the Okta platform identity, , which, however, immediately states that it is an older incident without serious consequences. Theresa Payton, According to public information, 2.5% of Okta's user base could be nearly 400 organizations. Specify the required number of digits for the PIN. Some of the best guidance we've seen is compiled in this writeup from Cloudflare, but we'll share a few additional thoughts. Changes to Okta Mobile security settings may take up to 24 hours to be applied to all the eligible end users in your org and for Okta to prompt those end users to update their PIN. The initial incident occurred between January 16th-21st, 2022. 4. Okta has just made an updated statement about this incident which adds further clarity around what has happened. According to Okta, thousands of organizations worldwide use its identity management platform to manage employee access to applications or devices. Even if you are not, you can query Okta logs directly in the admin console. and chipmaker engineers are also able to facilitate the resetting of passwords and Multi Factor Authentication for users, Ideally, you are ingesting Okta logs into a SIEM or log aggregation tool, which makes this an easy task. Okta has seen Scatter Swine before. As a customer, all we can say is that Okta has not contacted us, Mr. Yoran said. Tenable Inc., 3. Even if you are not, you can query Okta logs directly in the admin console. a security analyst with IANS Research, a consulting firm. On March 22, 2022, information about a security incident on the Okta platform identity appeared on the Internet, apparently based on this Reuters report, which, however, immediately states that it is an older incident without serious consequences. January 20, 2022, 23:18 | Okta Security received an alert that a new factor was added to a Sitel employee's Okta account from a new location. Okta Security Incident Background. It could also be that some sort of compromise occurred briefly, and the hackers have chosen now to show off their prowess. All Rights Reserved, By submitting your email, you agree to our. Transparency is one of our core values and in that spirit, I wanted to offer a reflection on the recent Verkada cyber attack. Lapsus$ claimed to have obtained Okta customer data (BleepingComputer) Initially, Okta's CEO Todd McKinnon labeled this incident an "attempt" by threat actors to compromise the account of a. David Bradbury Related topics. . The event lasted about 10 minutes. Cloudflare Inc. Todd McKinnon (Dado Ruvic/Reuters) Article SAN FRANCISCO Tech company Okta confirmed that hundreds of its business customers. Monitoring, BitSight recommends organizations pursue the following four steps: 1. that the company believed screenshots posted alongside the message from Lapsus$ were connected to suspicious activity Okta had seen in January but didnt disclose. Okta has admitted it "made a mistake" by not telling customers sooner about a security breach in January, in which hackers were able to access the laptop of a third-party customer . Okta has finally posted a proper timeline of events providing more detail about what happened and when. A hacking group known as Lapsus$ on Monday night revealed screenshots obtained from a breach in a post to its public Telegram channel, pushing Okta on Tuesday to disclose that it spotted an unsuccessful attempt to compromise a vendor account in January. Okta was not aware of this until an additional MFA factor was attempted to be added to a third-party support engineer account on January 20th. Customers may leverage their own SIEM (Security Incident Event Management system) to retain data over longer periods. Request from an IP identified as malicious by Okta ThreatInsight. This piece contains a description of the recent cyber attack affecting Okta and recommended steps for all organizations as they seek to mitigate third party supply chain risk. An example of one such workflow we implemented: Periodically audit all Okta users with Admin privileges and compare to the previous list, Store every version of the list in a secure location for archival purposes, If the list changes from one workflow execution to the next, send all information about the new admin to a Slack channel monitored by the SOC, SOC will deconflict changes with internal Okta admins. Okta has completed its analysis of the March 2022 incident that saw The Lapsus$ extortion crew get a glimpse at some customer information, and concluded that its implementation of zero trust techniques foiled the attack.. Provides org admins with audit log and oversight utility for the change in MFA factor lifecycle statuses when all MFA factors for a user are permanently deactivated. Proactive alerting is the bare minimum orgs should hope to achieve. In a briefing with press and customers held in March, Bradbury said that the companys security protocols had limited the hackers access to internal systems, a statement that seems to have been borne out by the final investigation. X OKTA stock tumbled 10.7% to . We are sharing the steps we took in hopes that it arms other organizations with the means to do the same. With this example and several other workflows we've implemented, not only are these activities logged to our SIEM, but instant notification provided to the SOC as these events occur. SentinelOne XDR Response for Okta Provides Rich Contextual Awareness for Both Endpoint and Identity Based Attacks. They have assessed the risk as low, reporting that only 2.5% of users could be affected, all of whom were advised prior to the public announcement. As many in the industry are now aware, Okta experienced a form of security breach back in January which the wider industry was unaware of until screenshots obtained by the LAPSUS$ group were posted on Twitter on March 21st, at 10:15pm CDT. pic.twitter.com/eTtpgRzer7. Okta has not addressed why it took 2+ months to notify customers of a security incident, but instead expresses disappointment with Sitel for taking so long to submit a report to them. Sublinks, Show/Hide Show/Hide Resources Why BitSight? Okta Security Action Plan. PsstTheres a Hidden Market for Six-Figure Jobs. Okta has since described the campaign, and they're tracking the threat actor as Scatter Swine. LoginAsk is here to help you access Okta Service Account quickly and handle each specific case you encounter. Okta denies security incident as Lapsus$ group goes on a spree The identity and access management firm believes screenshots connected with the breach are related to a January security incident that was contained. Published March 22, 2022 Naomi Eide Lead Editor JuSun via Getty Images Dive Brief: Okta stock fell for a second straight day on Wednesday as customers and analysts mulled the cybersecurity firm's response to a hacking incident involving its systems. If you are an Okta customer, work with Okta to determine if your organization was one of the organizations accessed by the intruders. The fallout highlights how communication is key in response to breaches, cyber experts say, particularly as security teams race to contain hackers who use technology suppliers as springboards for wide-ranging attacks. Meanwhile, Cloudflare (which uses Okta for its internal network, just like thousands of other orgs) says it found out just like everyone else in the middle of the night from a tweet. The target did not accept an MFA challenge, preventing access to the Okta account. The Incident of a security breach - Okta is a San Francisco-based identity management and authentication software company that caters to IAM solutions to more than 15000 companies. Announcement log. I am greatly disappointed by the long period of time that transpired between our notification to Sitel and the issuance of the complete investigation report, he said. Mr. Bradbury took no questions. The Okta service has not been breached and remains fully operational" yet ", there was a five-day window of time between January 16-21, 2022, where an attacker had access to a support engineers laptop. Ideally, you are ingesting Okta logs into a SIEM or log aggregation tool, which makes this an easy task. Heres How to Get In. Allow me to offer you an alternative viewpoint on the Okta security issue. Here are some things that you can look for in your Okta system logsto identify suspicious activity. Ratings and analytics for your organization, Ratings and analytics for your third parties. Search the password and MFA password resets since the beginning of the year and consider changing passwords for these users, Disable security questions and use them to reset your password / MFA, Restrict MFA / password reset channels, shorten the validity of reset codes, Enable mail notification for users when logging in from new devices / password reset / MFA, Force MFA to log in to all applications and set only secure factors (disable mail, SMS, voice, etc. Okta has completed its analysis of the March 2022 incident that saw The Lapsus$ extortion crew get a glimpse at some customer information, and concluded that its implementation of zero trust techniques foiled the attack. ), Reduce session lifetime in authentication policies, Set up automation to block inactive accounts, Limit the number of administrators in Octa. About Okta ThreatInsight. Ensure that you are ingesting Okta logs to a SIEM or log aggregation tool that you control to ensure your retention reaches as far back as possible. Tech company Okta investigated a security incident that occurred in January. CNN Business A January cybersecurity incident at popular identity authentication provider Okta may have affected hundreds of the firm's clients, Okta acknowledged late Tuesday amid an. Confirmation that as many as 366 organizations may be affected. If you are still slightly paranoid, you can follow our recommendations, which are generally valid: and in the future consider implementing Passwordless authentication using Adaptive MFA, Migration tool from System4u developed for easy migration from existing MDM technology to Microsoft Intune. According to Wired, the group focused on Portuguese-language targets, including Portuguese media giant Impresa, and the South American telecom companies Claro and Embratel. Logging, In January 2022, they detected an . 2022 Vox Media, LLC. Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. security incident response security incident response Okta + ServiceNow: Helping Companies Improve Security Incident Response It takes organizations an average of 66 days to contain a breach, according to the Ponemon Institute. The Okta Identity Cloud for Security Operations app automatically summarizes user behavior for an active incident, such as recent logins, which applications they use and group memberships. Okta concludes investigation into alleged LAPSUS$ security breach Nvidia confirms data breach as hackers make additional demands Ransomware: Why only the bravest businesses will survive After. The screenshots provided show the groups . Okta is still working on their own investigation and reaching out to customers who may have been impacted. Save 15% or more on the Best Buy deal of the Day, Today's Expedia promo code: Extra 10% off your stay, Fall Sale: 50% off select styles + free shipping, 60% off running shoes and apparel at Nike. Eric Capuano. We believe the screenshots shared online are connected to this January event. Create an app sign-on policy and configure the rule for it: See Configure an app sign-on policy. Okta issued multiple statements describing the cyber attack and its impact to customers. Okta reported the apparent incident to Sitel the next day and Sitel contracted an outside forensics firm that investigated the incident through Feb. 28, Mr. Bradbury said.

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