twilio phishing attack

"Despite this response, the threat actors have continued to rotate through carriers and hosting providers to resume their attacks," according to the incident report. how to manage them. document.getElementById( "ak_js_9" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_10" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_11" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_12" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_13" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_14" ).setAttribute( "value", ( new Date() ).getTime() ); (JPEG or PNG format, max file size 500KB), Your advert will have a 'get in touch' button - please provide us with a landing page with information of how readers can contact you e.g. Share. . This field is for validation purposes and should be left unchanged. The newly revealed attack occurred on June 29, 2022, when a Twilio employee fell victim to a voice phishing - otherwise known as "vishing" - scam. A total of 209 customers and 93 Authy end users were impacted by the incidents, according to Twilio. Twilio discovered the compromise on Aug. 4 and began investigating and later . Enterprise communications firm Twilio has concluded its investigation into the recent data breach and revealed on Thursday that its employees were targeted in smishing and vishing attacks on two separate occasions. Twilio provides messaging, call center and two-factor authentication services, among others, to about 256,000 customers including Lyft, American Red Cross, Salesforce, Twitter and VMware. Indeed, it perhaps highlighted a lack of training within the company to avoid social engineering, which was also at the heart of Augusts attack. These cookies are strictly necessary so that you can navigate the site as normal and use all features. We continue to notify and are working directly with customers who were affected by this incident, said Twilio. Twilio declined to identify other victim organizations or provide additional information about who is believed to be behind the attacks. Once Twilio confirmed the incident, our security team revoked access to the compromised employee accounts to mitigate the attack, said Twilio in a security blog post today. The goal of these attacks is to steal sensitive data like credit card and login information or to install malware on the victim's machine. There are numerous mini campaigns here targeting different types of organization. If you're cool with that, hit Accept all Cookies. 3979 Freedom Circle12th Floor Santa Clara, CA 95054, 3979 Freedom Circle, 12th Floor Santa Clara, CA 95054. Twilio hit twice by phishing scammers. The cloud communications company, which enables customers to build SMS and voice capabilities including two-factor authentication into applications, said the threat actors were well-organized, sophisticated and methodical in their actions. August 08, 2022, 01:13 PM EDT A 'sophisticated' SMS phishing attack on Twilio employees allowed hackers to access some customer data. The firms reportedly coordinated their response and collaborated with carriers to stop the phishing texts and hosting providers to shut down the phone URLs. Here's an overview of our use of cookies, similar technologies and The newly revealed attack occurred on June 29, 2022, when a Twilio employee fell victim to a voice phishing otherwise known as vishing scam. We thank you for your business, and are here to help impacted customers in every way possible, Twilio said. Nomad to crypto thieves: Please give us back 90%, keep 10% as a reward. www.twilio.okta.com.online-procedure[. "On August 4, 2022, Twilio became aware of unauthorized access to information related to a limited number of Twilio customer accounts through a sophisticated . As an example sykes-sso[. Deal? Indeed, it was clear in its response to that attack, stating what happened, what they have done, and providing next steps providing a real sense of transparency. Twilios response was admirable - they immediately consulted with similarly affected firms, cell carriers and the security community to mitigate any further damage - but threat actors resumed their assault by sending messages over alternate carriers, and used different hosting providers to facilitate access to compromised login portals. Cloud communications giant Twilio said it was hacked via a phishing attack on its employees with the cyber criminals gaining access to some customers data. "We continue to notify and are working directly with customers who were affected by this incident," the company wrote in an incident report, adding that if you don't hear from Twilio, that means the biz believes your data is safe. #cybersecurity #respectdata Click to Tweet. This is due to a number of factors, including: The cybercriminals knew that Twilio used Okta for identity and access management document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); Please fill out the form below and your Teams Market Guide will be sent to you. file size: 5 MB. Oliver Pinson-Roxburgh, CEO of Defense.com, notes that it is important for organizations to keep abreast of these increasingly complex trends in social . We have the most complete view of the entire internet every day and its changes. The attack in question was a smishing attack, which is shorthand for SMS phishing. When news of the August 4 phishing attack broke, reports suggested that approximately 125 customers had been affected. and most of them facilitate a service that allows companies to communicate with their customer base, and vice versa. Around the same time as Twilio was attacked, we saw an attack with very similar characteristics also targeting Cloudflare's employees. We analysed the DNS information of twilio-sso[. The hackers also hit Cloudflare, but didn't succeed. Our platform features a detection-focused analytics engine that provides organizations with a top-down view of changes to their infrastructure, any domains of interest and critical DNS variables - including NS and AS records - that keeps them one step ahead of threat actors, and ensures they dont end up on the wrong end of a global news report. To avoid future attacks, Twilio has suggested it will increase security training so employees are on high alert for similar scams. But this incident wasn't alone, Twilio said, but part of a larger campaign. Time overlap of campaign with Actinium group on the same infarstructure. Twilio has more than 150,000 customers, including Facebook and Uber, so this is a serious breach. He can be reached at mharanas@thechannelcompany.com. The company declined to respond to The Register 's inquiries about how many customers' accounts were compromised and the type of data that the crooks stole, though the investigation is ongoing. The device is then considered to be compromised, which provides a foothold for a larger attack (e.g., on a company's network). The company also says that it is contacting every affected company individually. Hi, I'll be your ransomware negotiator today but don't tell the crooks that. ]com, and identified a subdomain of orderlyfashions[. The infection chains entailed identifying mobile phone numbers of employees, followed by sending rogue SMSes or calling those numbers to trick them into clicking . These cookies are used to make advertising messages more relevant to you. Illustration by Alex Castro / The Verge Over 130 organizations, including Twilio and. Twilio has more than 150,000 customers, including Facebook . The URLs used words like Okta referring to the San Francisco-based identity and access management firm and SSO to trick users to clicking on the link. SMS phishing attacks affect Twilio and Cloudflare Aug 10 The communications platform known as Twilio recently disclosed that a sophisticated threat actor gained unauthorized access to private data via an SMS-based phishing campaign. . document.getElementById( "ak_js_8" ).setAttribute( "value", ( new Date() ).getTime() ); Please fill out the form below and your selected Media Kit will be sent to you. All rights reserved 19982022, With Microsoft and LinkedIn close on shipping giant's heels, Amazon Neptune expands serverless to deliver instant workload scaling, Personal info and data safe, stolen code not critical, apparently, Chegg it out: Four blunders in four years, Up 188% on 2020 but could be because financial institutions were encouraged to report incidents, With shops leaving VNC and RDP open, quelle surprise, Yet another pathetic 'stunt' from pro-Kremlin criminals, Nightmare for those with one-time security codes texted to their phones, Cybersecurity and Infrastructure Security Agency, Amazon Web Services (AWS) Business Transformation, Slack leaked hashed passwords from its servers for years, Ex-T-Mobile US store owner phished staff, raked in $25m from unlocking phones. Organizations need to monitor the larger extended attack surface for infrastructure targeting them and take up-front blocking action on it to prevent attackers finding ways in. Writes about those somethings, usually in long-form. Accepted file types: jpg, jpeg, png, Max. In reality, however, the webpages were attacker-controlled sites, and once the employees entered their usernames and passwords, the crooks grabbed the credentials and used those to access Twilio's internal systems. The Twilio incident resulted from a "spear phishing" attack, a type of social engineering targeting specific peoplein this case, Twilio employees and ex-employees. The control panel could just be a skin to hide their phishing control panel or it may be that they used a vulnerability in the control panel to take over the infrastructure and launch their campaign from there. The campaign didn't work because Cloudflare employees were required to use physical security keys to access all applications they use in-house. The company assured clients that it would never ask for personal information without prompting. All of the text messages originated from US-carrier networks, and Twilio said it worked with the network operators and hosting providers to shut down the malicious accounts. Victims of phishing, some employees gave their login credentials to the platform, thu. Twilio revealed last week that it had fallen victim to a phishing attack, allowing an attacker to access customer accounts. Without these cookies we cannot provide you with the service that you expect. In the June incident, a Twilio employee was socially engineered through voice phishing (or "vishing . 4 min read. After wed consolidated our results, a pattern started to emerge - all of the above organisations provide some sort of communication service (UCaaS, VOIP, messaging etc.) These messages included a link to a copycat website, which employees could follow to reset their details. A leading forensics firm was engaged to aid Twilios ongoing investigation. Oh no, you're thinking, yet another cookie pop-up. New, "Thanks to the Malwarebytes MSP program, we have this high-quality product in our stack. After, the hacker gained access to the contact information of a "limited number of customers." Giving more details in an incident report for the already publicized attack, Twilio states: The malicious hackers gained access through a sophisticated social engineering . The attackers then used the stolen credentials to gain access to some of Twilios internal systems, where they were able to access certain customer data. Of course, these findings are troubling. Getty Images. Sign up for our newsletter and learn how to protect your computer from threats. A malicious actor accessed the data of a limited number of customers through social engineering. According to Twilio's statement, the phishing messages had links to spoofed domains containing words like Twilio, SSO, and Okta. A sophisticated SMS phishing attack on Twilio employees allowed hackers to access some customer data. With the wide adoption of SMS, it wasn't long before smishing, or SMS phishing, became just as widely deployed as its older brother, email. They allow us to count visits and traffic sources so that we can measure and improve the performance of our sites. The domain populates a website that displays a customised Dolibarr login page - an open source ERP and CRM platform: Upon further analysis, we uncovered several phishing domains targeting Twilio, all of which redirected to the same Dolibarr login page. An unknown attacker compromised some credentials belonging to employees of customer-engagement company Twilio through an SMS phishing campaign, and was then able to gain access to some customer data through Twilio's internal systems, the company said Monday. Please fill out the form below and your Media Kit will be sent to you. GitHub and CircleCI Users Hit by Phishing Attack. the twilio hacking campaign, conducted by an actor that has been called "0ktapus" and "scatter swine," is significant because it illustrates that phishing attacks can not only provide. Threat actors impersonated IT department in Twilio's SMS phishing attack The attackers impersonated Twilio's IT department, informing their targets that their passwords had expired or their schedules had changed. Knows a bit about everything and a lot about several somethings. Cloud communications company Twilio says some of its customers' data was accessed by attackers who breached internal systems after stealing employee credentials in an SMS phishing attack. After, the hacker gained access to the contact information of a limited number of customers.. The hackers used SMS phishing messages that falsely came from Twilios IT department, suggesting that the employee password had expired or that something in their work schedule had changed. The company will perform an extensive post-mortem on the incident and begin instituting betterments to address the root causes of the compromise. "Phishing attacks are the practice of sending fraudulent communications that appear to come from a reputable source, and are usually performed through email, but can also take place through text messages. However, the latest entry into Twilios incident report suggests that the incident impacted 209 customers and 93 Authy end users. Once wed set about mapping out the threat actors DNS infrastructure, we discovered numerous other websites with the same portal attached to them: Threat actors cast their nets far and wide. Twilio, a Cloud communication platform as a Service (CPaaS) was attacked by a sophisticated social engineering phishing attack. Last week,Cloudflare revealed a similar phishing tacticthat got Twilio breached also targeted their employees last month. 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