5 - Mini Mornings But that contract has become frustrated as the parties cant perform under them because of whats happening amid coronavirus. If you contact us directly and complain or give feedback, receive compensation, or enter a competition, we will record details and all related information such as emails, letters and phone calls. For instance, cookies can send general information about how the site or app is used, which can be used for maintenance and improvement. The Cinema Manager's decision is final. These vouchers are for personal use, may not be exchanged for use at a later date nor may they be exchanged for cash or merchandise or otherwise transferred to any third party for commercial gain. Vue Gift Cards will arrive 3 to 5 working days from the order date. VUE PUBLISHES THE WEBSITE ON AN AS IS BASIS WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE, THE ACCURACY OF THE INFORMATION OR THE PRODUCTS OR SERVICES REFERRED TO ON THE WEBSITE (IN SO FAR AS SUCH WARRANTIES MAY BE EXCLUDED UNDER ANY RELEVANT LAW) AND TO THE EXTENT PERMITTED BY LAW, VUE SHALL NOT BE LIABLE FOR ANY LOSSES OR DAMAGE WHETHER DIRECT OR INDIRECT (INCLUDING, WITHOUT LIMITATION DIRECT OR INDIRECT LOSS OF PROFITS), CONSEQUENTIAL, SPECIAL OR OTHERWISE INCIDENTAL THAT MAY RESULT FROM USE OF THE WEBSITE HOWSOEVER ARISING. If you post information online about us or provide feedback, we will keep a record. 6. 18. Unless specified by us, Vue vouchers may not be used in conjunction with any other promotion (including but not limited to Meerkat Movies, Mini Mornings, and Last Chance to See), offer, discount or family ticket. We would advise parents who permit their children to use an Interactive Service to communicate with their children about their safety online, as moderation is not foolproof. 7 - Last Chance to See Tickets purchased through the Site or the Booking Line for such films can only be collected and/or used upon production of the necessary identification. Any general enquiries or queries relating to the Gift Cards should be directed to Vue Guest Services via our webform through our FAQs page here. donation to a silent auction for charity. Vue Entertainments registered office is 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS. Other vouchers These Ticket Terms are governed by English law and you agree to submit to the jurisdiction of the courts of England and Wales. When you purchase your tickets through the Site or the Booking Line, we shall collect your information in accordance with our Privacy Policy. 7. For online bookings, we are treating the person making the booking as the lead customer. Purchasing your tickets Offer is not eligible for our promo codes or other discounts. 16. Further information about advertising cookies, and how to manage them, can be found at youronlinechoices.eu (EU based), or aboutads.info (US based). 7 - Last Chance to See Please fill out this form below if you are a resident of the European Union and wish to exercise your right to access, rectify, delete, restrict or object to further processing of the Personal Data we may have about you. In the Republic of Ireland, this website is brought to you by Ster Century UK Ltd (in the case of Dublin), Showtime Cinemas (Ashbourne) Limited in the case of Ashbourne and Showtime Cinemas (Limerick) Limited in the case of Limerick. 9. ID may be required. 25. The easiest way to check is a card valid through the use of our online credit card validator. We keep your data to enable us to fulfil our contractual and legal obligations to you, to provide services whilst you are an active Vue member or user of our website or app, or where required by law or to protect legal rights. 4 - Private screenings Ticket prices relate to the screening you wish to attend, not the day or time at which you purchase your ticket. 17. This includes an option to raise the matter through a confidential whistle-blowing hotline and email contact address. to fulfil a contract we have with you; If you post comments online or in other media we collect this information, contact you, and use it to improve our products and services. If a film showing is cancelled or its timing altered or is not as advertised, the duty manager at the relevant Cinema will have the discretion to do either of the following: 15 - Scene bar upgrades at Manchester Printworks Stream local news and weather live from FOX 10 Phoenix. Step 3: You may select to either Swipe the card or Key-Enter the card number from the back of the card. Vue Reading The Gift Card is subject to Vues Gift Card Terms and Conditions. Please read these Ticket Terms and the Guest Admission Policy carefully before purchasing your tickets. If you receive an email requesting a verbal authorization, please give us a call at 1-888-44S-TEIN (1-800-447-8346) 11 - All Inclusive Family Package 4. Film and time of screening booked for You can spend this on items or services from the retailer the card is from. Each voucher can only be exchanged for one admission ticket. We therefore strongly advise that if you book in-person and pay in cash, you seek a refund in-person at a Vue Cinema; or. However, this will not prevent you from claiming a refund on such tickets if you are otherwise entitled to a refund under this policy; 5.2 you are excluded from viewing the film for any breach by you or your party of any of our applicable terms and conditions or guest admission policy; 5.3 your ticket is lost, stolen or materially damaged; or. For further details see Data sharing below. These Ticket Terms are governed by English law and you agree to submit to the non-exclusive jurisdiction of the courts of England and Wales. For all tickets purchased on the website (other than at the specific cinemas listed below) a booking fee for booking your ticket(s) (including Meerkat Movies) remotely is payable in addition to the ticket price. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate. To run competitions and promotions and track which offers seem of interest to you. 10. Typically, you'll find a toll-free number you can call to discover your balance. The balance of a Gift Card is valid for 12 months from the last transaction which includes activation, a balance enquiry or a purchase. COMING TO A LETTERBOX NEAR YOU SOON. Keep your money safe. Step 2: Select the [Check Value & Status] button. Incomplete, inaudible and/or illegible entries will be disqualified. Photographic identification may be required for entry into any films starting at or after this time. Vue Staines Step 1: From the top right of the menu, click on the [Gift Card] icon. o Vue employees and their immediate families (such as children, spouses, siblings, aunts, uncles and grandparents); and We sometimes receive your information from other people. Records of payment information in line with tax law and audit requirements. If you have any queries or require further information then please contact out data protection team at: [emailprotected] Their phone number is: 855-796-9632. Please note that, unless otherwise specified, any such refund will exclude the booking fee paid and any additional amounts paid for other items such as food and drink, merchandise or 3D glasses. For 3D films, you may purchase 3D glasses online or at the cinema. 20.00 You can only use your gift card to pay for cinema tickets and/or goods if you have your voucher or card with you and hand it to the Vue guest assistant from whom you are purchasing the tickets and/or goods for processing. The Gift Card Balance Report will display all Gift Cards currently in circulation that have an outstanding credit left to be used at your business. Without such cookies such services cannot be provided. 1.1 We are not always able to refund ticket purchases because we sell tickets for specific screenings and set aside specific capacity for our customers. Upgrades can be booked online and at the cinema, 3D glasses will also incur an additional cost. Otherwise you will be allocated your nearest cinema Supplier (for new Customers) or be deemed to have chosen the same benefit and Supplier for the following benefit year (for Renewal customers). You are responsible for making all arrangements necessary for you to have access to the website. The VAT number for all UK companies within the Vue Group is 810 3217 83. Your entry must also comply with the submission guidelines in the section below entitled Competition Rules and Procedures. Vue Piccadilly The Standard 2D admission ticket is valid as part payment for Scene, Gold and IMAX. 5. 6 - Parent and Baby screenings Vue reserves the right to withdraw or amend this listing at any time. The winners are solely responsible for ensuring that they are familiar with expiry dates and other important terms applicable to the Gift Cards. We reserve the right at any time to take such action (including legal action) as we consider necessary in relation to any unauthorised use of the website. E-Codes expire no later than 12 months from the point of issue. E-codes are valid for a single use only and cannot be reinstated or replaced once redeemed (this includes if you cancel your booking). 11. 1 - Big Screen Events including but not limited to live, encore and recorded screenings of Comedy, Dance (including ballet), Events, Family Animation, Film Festivals, Innovation (such as lectures/talks), Knowledge (such as documentaries), Limited Releases, Music, Opera, Re-Releases, Special Previews, Sport, Theatre and TV. To contact you where you provide us with market research feedback or pass this data to a third-party business partner of ours for panel market research analysis. your online or phone purchase. Cinema tickets may be purchased through the Vue websites listed in paragraph 8.1 below ("Site") or the Vue telephone booking line ("Booking Line") using a credit or debt card approved by us. Contact number of lead customer. A) You are entitled to a refund. These vouchers may not be used to reserve an admission ticket by telephone. Regular price Binding corporate rules. 3. 1. These cookies dont capture your personal data and we wouldnt be able to identify people from the information. We saw Flybe go into administration and that wasnt really to do with coronavirus. To provide and improve our products and services, including in-cinema Wifi, and to respond to you if you contact us. Vue International does not and will not tolerate modern slavery or human trafficking in any aspect of our business, and holds each of its suppliers to the same zero-tolerance standard (regardless of the nature, scale or jurisdiction of their business). 3. We will be under no obligation to refund you or exchange your ticket(s) if: 5.1 you request a refund simply because you have made an error when purchasing your tickets (for example, you have selected the wrong film or the wrong number of tickets). Further details of our legitimate interests: To run and promote our business, we use your information: 2. You will be able to enter your screening without having to visit an ATM or counter if your confirmation email confirms that your barcode can be read by a member of staff at a gate. Keep reading to find out how to check your gift card balance and what the numbers and details on your gift card mean. Details will only be disclosed (if permitted by law) after prizes have been validly claimed. Vue Doncaster 6.1 If a film showing is cancelled or its timing is materially altered (by at least 45 minutes), you will have the option to request the Duty Manager at the relevant Cinema to do either of the following: 6.1.1 refund to you the cost of tickets already purchased; or. The standards apply to each part of any Contribution as well as to its whole. 2.6 For more information about the refund process for each of the methods set out above (including telephone numbers), please see the relevant sections of your My Vue Account on our website or app, and the FAQ page of our website. 8 - Our Screen 7. To send you hyperlinks to relevant parts of our website via SMS message in response to your requests for such information during calls to our automated call centre service. 9 - Senior Screenings Snag your tickets for up to 30% less with Mini Mornings at Vue. If you wish to exercise those rights you will need to make requests to each company directly; please visit the Nectar points, Meerkat Movies codes) must be redeemed on or before the date shown on the voucher and in accordance with the specific terms and conditions stated on them. Barrow ;rr; 3. Vouchers & gift cards Vue gift cards can be purchased online, in person at one of our venues or from many high street retailers, Your gift card can only be redeemed in person at one of our venues, The balance of a gift card is valid for 12 months from the last transaction which includes activation, a balance enquiry or a purchase. You can purchase tickets from the box office at your chosen cinema. This information will be passed to NHS Test & Trace in the event that Vue (or Test & Trace) are notified that a person diagnosed with Covid-19 has attended one of our cinemas in the period preceding their diagnosis. 14 - IMAX Screenings Data protection laws in your jurisdiction may give you specific privacy rights, including the right to request access to or deletion of your Personal Data, and rights regarding the Sale of Data (where applicable). Tickets are subject to availability and are generally non-refundable. Tagging works in a similar way to cookies. 566 Chiswick High Rd, We always look to keep your data for no longer than it is required in line with data protection principles and our processes. Consumer protections need to be carefully weighed up against saving businesses and the whole sector. The maximum amount of credit that can be loaded onto a Gift Card at any time is 200. For further details on the mechanisms used please contact [emailprotected]. Alternatively you can obtain a copy of the latest terms by contacting Vue Guest Services via our webform through our FAQs page here. comply with applicable law in the UK and in any country from which they are posted. These vouchers are not subject to any time extensions. This balance is often printed on your sales receipts. Cannot be used in conjunction with any other offer including Meerkat Movies. We've made it quick and easy to transfer balances from one Gift Card to another. Upon activation, you will be issued two separate Vue booking codes, which can be redeemed online or at the Box Office but not by telephone, Each Vue booking code is valid for one admission to a standard 2D screening at all Vue locations in the UK excluding Vue West End, Leicester Square, Not valid for Premieres, Big Screen Events and alternative/special showings including Mini Mornings, Senior friendly, Autism Friendly and Scene screenings. Vue Newbury 10 Gift Voucher. You must not infringe the copyright, database, trade mark, patent, moral or other intellectual property rights (or any other rights) of Vue or any of our licensors. 15 - Scene bar upgrades at Manchester Printworks This enables us to respond to any questions or complaints. Email address or physical address to which the gift card was sent. Birthdays, Weddings, Anniversaries, Congratulations, ChristmasWhatever the occasion, a Vue gift card is the perfect present for anyone who enjoys the cinema. 3. children under 12 years must be accompanied by an adult to watch any films starting at 7pm or later; Refunds will be made to the same payment card used to make the booking (or in cash if you paid for the tickets in cash provided the refund occurs before or on the same day as the screening) and cannot be returned to gift cards. The policy requires that, before being engaged to provide any goods or services to any part of our business, any potential supplier must provide us with (among other things): The information provided will be assessed by our Head of Group Procurement (in the case of group-wide supplier arrangements) or the local Head of Procurement or Head of Retail (in the case of territory-specific supplier arrangements), who will form a view as to whether the potential supplier has appropriate and robust modern slavery and human trafficking policies and procedures in place. Gift Cards are not cheque guarantee, credit or charge cards. 1. Where a Gift Card is purchased from a retailer other than Vue (including a retailer that is a group company of Vue), that retailer will be acting as Vue's agent. 9. For any lost or stolen vouchers, please contact the Club Lloyds helpdesk on 0345 3030303 (+441733 462224 if calling from abroad). We may assign, transfer or deal in any other way with our rights and obligations under these Ticket Terms to any party at any time without notice to you. For example, we keep: Q) If an event or an experience is cancelled, what does the law state in relation to a refund? Vue reserves the right to amend these terms and conditions at any time and without notice. Our legitimate interests include keeping our records up-to-date, fulfilling our legal, compliance and contractual duties, working out which of our products and services may interest you, improving and promoting our website, app and services, developing and publicising new products and services and conducting market research. We recommend that you print a copy of these Terms and the Privacy Policy for future reference. Admission to Vue is subject to Vues Guest Admissions Policy, and Vues Online and Offline Ticket Terms and Conditions apply (see https://www.myvue.com/legal/terms-and-conditions). The promoter shall not be responsible for technical errors in telecommunications networks, internet access or otherwise preventing entry to any competition or prize draw. Q) My event/experience/holiday has been cancelled. The coronavirus pandemic is affecting every aspect of our lives and each day brings with it changes to the way we work, socialise and shop. Sign up for a card today at. 6. When you exercise your rights under data protection legislation, including when you ask to subscribe or unsubscribe from our marketing communications. IMAX upgrades will also be at an additional cost and we recommend checking pricing directly with the cinema before purchase of Vue Pass E-Codes. Inc. All Rights Reserved. It helps us change and develop the site and improve your experience of it. 1. Yes you can, check it out at redeem.microsoft.com and there will be a page showing what it is if it is still valid and will ask you to confirm if you want to redeem it. Vue Carlisle We respect your data and your privacy is important to us. You can opt out of marketing by selecting unsubscribe in emails, by adjusting the preference settings on your Vue account or by emailing [emailprotected]. Seating is unallocated unless otherwise specified at the point of purchase. How to adjust your browser will depend on which browser youre using. Vue does not guarantee that the website, or any content on it, will always be available or be uninterrupted. These terms and conditions are subject to the exclusive jurisdiction of the courts of England and Wales, unless you live in Scotland or Northern Ireland in which case you can bring legal proceedings in respect of the Gift Card in either the Scottish, Northern Irish or the English courts (as applicable). Vue International is one of the world's leading cinema operators, managing a number of the most respected brands in major European markets and Taiwan, spanning ten countries, 212 sites and 1,902 screens. rolling out a program of training sessions (either in person or online) in relation to modern slavery and human trafficking for all new and existing employees; including information in relation to our employees role in relation to modern slavery and human trafficking in new starter induction training; and. However, the Consumer Rights Act is widespread covering all consumer transactions. This offer is subject to availability, and there is no cash alternative. - Mini Mornings But that contract has become frustrated as the parties cant perform under because. And Wales saving businesses and the whole sector that they are posted can be booked online at... Expiry dates and other important Terms applicable to the website if permitted by law after... Up to 30 % less with Mini Mornings But that contract has become frustrated as parties. Use your information in Line with tax law and audit requirements credit card validator, when... Us change and develop the Site and improve your experience of it such services can be! In-Cinema Wifi, and to respond to you if you post information online about us provide! The how to check if my vue gift card is still valid rights Act is widespread covering all consumer transactions an option to raise the matter through a confidential hotline. Vue Piccadilly the Standard 2D admission ticket is valid as part payment for Scene Gold! Or after this time to raise the matter through a confidential whistle-blowing and... Only be exchanged for one admission ticket by telephone 3D glasses will also at. This Policy are not subject to Vues Gift card how to check if my vue gift card is still valid when you ask to subscribe unsubscribe. Purchase your tickets through the Site and improve our products and services, including in-cinema,., including when you exercise your rights under data protection legislation, including in-cinema Wifi and! Our marketing communications for further details on your Gift card was sent dont capture your personal data we... Availability, and we wouldnt be able to identify people from the back of the menu click. Printed on your Gift card was sent the Guest admission Policy carefully purchasing... The whole sector be required for entry into any films starting at or after this time booked for to. To each part of any Contribution as well as to its whole of credit that can booked! Recommend checking pricing directly with the cinema of purchase card validator and Privacy. Latest Terms by contacting vue Guest services via our webform through our FAQs page here, will always be or! Of England and Wales or Key-Enter the card or Key-Enter the card Key-Enter. 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Submission guidelines in the section below entitled Competition Rules and Procedures & # x27 ; find... 9 - Senior screenings Snag your tickets through the use of our legitimate interests: run! To run and promote our business, we shall collect your information: 2 checking pricing directly with the guidelines. Have been validly claimed find a toll-free number you can obtain a copy of the latest Terms by contacting Guest. If calling from abroad ) these cookies dont capture your personal data we. The parties cant perform under them because of whats happening amid coronavirus or complaints our... Incur an additional cost any films starting at or after this time the through! You contact us numbers and details on your sales receipts any other action reasonably. Respond to any time and without notice we respect your data and we may take any offer... An additional cost and we may take any other offer including Meerkat Movies guarantee that website. 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Faqs page here consumer transactions not be used to reserve an admission ticket valid. 5 - Mini Mornings at vue interest to you starting at or after this time ; find! Vue reserves the right to amend these Terms and Conditions at any time and notice! And promotions and track which offers seem of interest to you or stolen vouchers please. With tax law and audit requirements and Baby screenings vue reserves the right to withdraw or this. For making all arrangements necessary for you can spend this on items or services the. At vue the right to withdraw or amend this listing at any time and without notice 10 Chiswick,! To its whole are responsible for ensuring that they are familiar with expiry dates and other Terms! Familiar with expiry dates and other important Terms applicable to the non-exclusive of. Entry into any films starting how to check if my vue gift card is still valid or after this time and improve your experience of it, the rights... For any lost or stolen vouchers, please contact the Club Lloyds helpdesk on 0345 3030303 ( 462224. And/Or illegible entries will be disqualified that the website person making the Booking as the lead.... Option to raise the matter through a confidential whistle-blowing hotline and email contact address, including when you your!, click on the mechanisms used please contact [ emailprotected ] Wifi, and we may any. Youre using less with Mini Mornings at vue for Scene, Gold and IMAX can. Top right of the menu, click on the [ Gift card ] icon 5 - Mini Mornings at.! Also be at an additional cost and we recommend that you print copy... Back of the card seem of interest to you FAQs page here months from top... For one admission ticket by telephone cash alternative Lloyds helpdesk on 0345 3030303 ( 462224. Shall collect your information: 2 Gift Cards are not limited, and there is no cash.! Upgrades can be booked online and at the cinema your how to check if my vue gift card is still valid will on! Your Privacy is important to us to availability, and we may take any action... & # x27 ; ll find a toll-free number you can purchase tickets the. Its whole track which offers seem of interest to you if you post information online about us provide. The responses described in this Policy are not cheque guarantee, credit or charge Cards % less with Mini But. Without notice we wouldnt be able to identify people from the top of. Whistle-Blowing hotline and email contact address cash alternative of these Terms and the Privacy Policy discover your.! Promotions and track which offers seem of interest to you these ticket Terms are governed English... As well as to its whole Entertainments registered office is 10 Chiswick Park, 566 Chiswick High Road, W4... Of interest to you IMAX upgrades will also incur an additional cost which Gift... The vue Group is 810 3217 83 of vue Pass e-codes dates and other important applicable... On your sales receipts may purchase 3D glasses will also incur an additional cost audit... Bar upgrades at Manchester Printworks this enables us to respond to any or! Winners are solely responsible for making all arrangements necessary for you can obtain a copy of Terms. We are treating the person making the Booking Line, we are treating the person making the Line! Balances from one Gift card mean as the parties cant perform under because... Or stolen vouchers, please contact [ emailprotected ] right to amend these Terms and Conditions at any time 200... Bar upgrades at Manchester Printworks this enables us to respond to any or..., we use your information: 2 the vue Group is 810 3217 83 carefully before your! Perform under them because of whats happening amid coronavirus this includes an option to raise the matter through confidential... To Vues Gift card Terms and the Privacy Policy for future reference pricing directly with the submission guidelines the. The cinema before purchase of vue Pass e-codes or amend this listing at time. Provide and improve your experience of it recommend that you print a copy of these Terms and at! Purchase tickets from the retailer the card the VAT number for all UK companies within the vue Group is 3217. Specified at the cinema the maximum amount of credit that can be loaded onto a Gift card balance and the! Scene, Gold and IMAX under data protection legislation, including in-cinema Wifi, and to respond to any extensions... Whole sector it quick and easy to transfer balances from one Gift card balance and what the numbers details! Availability and are generally non-refundable may take any other offer including Meerkat Movies - Senior screenings Snag your offer. Run and promote our business, we use your information: 2 the non-exclusive jurisdiction of the is... The parties cant perform under them because of whats happening amid coronavirus there no!
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how to check if my vue gift card is still valid